b Application Support Manager /b br br b Permanent /b br br b Manchester /b br br b Salary: £77,100 - £87,200 /b br br b Working arrangements: Hybrid, with two days a week in the office including Thursday as the team anchor day /b br br b Shape a proactive application support function for AQA's growing technology portfolio. /b br br This is a new senior leadership role with the freedom to shape how AQA supports and manages its enterprise applications. You'll move the function towards proactive service excellence, ensuring reliable, resilient and well-governed live services that give users the support they need. The portfolio includes Dynamics 365, Power Platform, Workday and enterprise AI, with scope continuing to grow. br br You'll join the Enterprise Applications leadership team and lead the application support function. You'll bring together internal teams, service owners and suppliers, put governance and customer experience at the centre of live service and ensure new and changed applications can move smoothly into support. br br b In this role, you'll be responsible for: /b br br leading the application support function and developing its people, with clear expectations and a focus on continuous improvement br br defining and improving end-to-end support and application management processes across the portfolio br br keeping governance, audit, risk, resilience and continuity at the centre of live service br br providing proactive support and clear communications for system users and citizen developers br br planning demand, priorities, capacity and the right blend of internal and third-party resources br br holding suppliers to
Application Support Manager employer: Workcircle
At Vision Express, we pride ourselves on being an exceptional employer that values leadership and innovation in the eyewear industry. As a Store Manager, you'll enjoy a supportive work culture with comprehensive training and development opportunities, competitive bonuses, and generous benefits including discounts for family and friends, all while making a meaningful impact on customer experiences. Join us in a dynamic environment where your leadership can shine and help shape the future of eye care.
