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For Companies At a Glance
- Tasks: Build strategic partnerships with key clients and drive account growth.
- Company: Join WorkBuzz, a fast-growing tech company transforming employee engagement.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for personal development.
- Other info: Dynamic culture that values diversity, collaboration, and individual growth.
- Why this job: Make a real impact by shaping client relationships and driving innovation.
- Qualifications: 5+ years in account management, preferably in HR or HR tech.
The predicted salary is between 65000 - 80000 ÂŁ per year.
Location: Hybrid, based in Milton Keynes office 1 day a week + regular client travel
Terms: Full time, permanent
Team: Sales
Reporting to: VP, Sales
Salary: ÂŁ65K - ÂŁ80K base + variable: 50% of base
About WorkBuzz
WorkBuzz helps organisations thrive through change by bringing clarity without complexity to how they listen, learn, and act. Our AI‑powered platform makes it easy for mid and large‑sized companies to gather real‑time employee feedback, uncover what truly matters, and focus on the actions that drive engagement, performance and retention.
The Role
This role is all about shaping high‑impact partnerships with key client accounts. You will work closely with senior and executive stakeholders, uncover what truly drives their organisation, and position WorkBuzz as an essential strategic partner that helps them solve real business challenges. You will lead big, future‑focused conversations, turn platform insights into compelling executive stories, and open up new strategic opportunities that push both the client and our relationship forward. You will own net revenue retention and drive growth across your portfolio by spotting opportunities, expanding into new areas, and keeping relationships strong and healthy.
Key Responsibilities
- Strategic Relationship Leadership: Act as the senior strategic partner for key clients, building trusted, high‑impact relationships with executive and senior stakeholders to fuel long‑term partnership growth. Develop a deep understanding of each client’s priorities, workforce challenges and strategic ambitions to position WorkBuzz as an essential long‑term partner.
- Account Growth and Expansion: Own a portfolio of strategic accounts, with responsibility for net revenue retention, expansion revenue and long‑term growth. Identify and activate new opportunities through upsell, cross‑sell and expansion into additional business units, divisions or markets.
- Strategic Value and Executive Engagement: Lead Executive Business Reviews that focus on outcomes, insight and opportunity, not just operational reporting. Translate platform and engagement data into clear, strategic narratives that inform decision‑making and demonstrate measurable value.
- Client Advocacy and Market Influence: Drive client involvement in case studies, awards, testimonials and reference programmes to showcase success and boost brand credibility.
- Cross‑Functional Collaboration: Partner closely with Product, Marketing and Customer Success leaders to ensure real client insight shapes roadmap development, innovation and go‑to‑market strategy.
About You
- 5+ years of progressive client account management experience, with a strong track record of building senior stakeholder relationships and delivering meaningful account growth.
- Experience in HR or HR tech, giving you the insight and language to engage confidently with our core client base.
- Naturally credible and engaging, with a genuine enthusiasm for building strong networks and long‑term relationships.
- Commercially sharp, comfortable owning revenue targets and consistently focused on delivering against them.
- Strategic thinker who can connect customer needs to product capability and shape opportunities that deliver real value.
- Curious and innovative, willing to test ideas, iterate quickly and collaborate with others to create new approaches and playbooks.
- Confident leading high‑impact client meetings and business reviews, bringing presence, clarity and senior‑level gravitas.
- Highly organised, disciplined in using internal systems (CRM, CS platforms) and reliable in following internal processes.
- Comfortable and confident using AI tools to enhance productivity, insight generation and client engagement.
- Willing and able to travel for in‑person meetings, events and relationship‑building opportunities.
Our culture is built on our values and the behaviours that bring them to life. We seek people who chime with our values and demonstrate – in their own way – behaviours that bring them to life. We’re not looking for one “type” of person; we value individuality and diversity. What matters most is that candidates demonstrate behaviours that support success in‑role and make our culture thrive.
Why you’ll love working at WorkBuzz
- Our culture – WorkBuzz is fast‑paced, dynamic and rewarding. Everyone has a voice and the smartest idea wins.
- Clear purpose – be part of building something which matters.
- Be the best you can be – we will invest in your development and help you grow.
- Competitive compensation, share options, private health insurance and a range of other benefits.
- Flexible/hybrid working – the opportunity to split your time between home working and our Milton Keynes office.
We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels respected, valued and empowered to thrive. Our team is stronger when it is diverse and inclusive. We welcome applicants from all walks of life and our hiring decisions are based on merit – regardless of age, disability, race, religion or belief, sex, gender, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partnership status.
Strategic Account Manager in Milton Keynes employer: WorkBuzz
Contact Detail:
WorkBuzz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that Strategic Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research WorkBuzz inside out – know their values, products, and recent news. Think about how your experience aligns with their mission and be ready to share specific examples of how you’ve driven account growth in the past.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your successes in client management and strategic partnerships. This will not only impress interviewers but also demonstrate your ability to drive value for clients, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the WorkBuzz team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Strategic Account Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Account Manager role. Highlight your experience in client account management and how it aligns with our mission at WorkBuzz. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven growth and built relationships in previous roles. We love seeing quantifiable results, so if you’ve increased revenue or improved client satisfaction, let us know!
Be Authentic: We value individuality, so let your personality shine through in your application. Share your passion for building strong networks and how you approach challenges with energy and resilience. We’re looking for someone who fits our culture!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at WorkBuzz
✨Know Your Client Inside Out
Before the interview, dive deep into understanding WorkBuzz's key clients and their challenges. Familiarise yourself with their industries, pain points, and how WorkBuzz's platform can address these. This will help you demonstrate your ability to build strategic relationships and position yourself as a valuable partner.
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples of how you've driven account growth in previous roles. Highlight your experience in upselling and cross-selling, and be ready to share strategies that have worked for you. This will show that you can think strategically and align client needs with business objectives.
✨Engage with Executive Presence
Practice leading high-impact conversations by simulating executive meetings. Focus on clarity, confidence, and the ability to translate complex data into compelling narratives. This will help you convey your ideas effectively and demonstrate your capability to engage senior stakeholders.
✨Emphasise Collaboration Skills
Be prepared to discuss how you've successfully collaborated with cross-functional teams in the past. Share examples of how you've influenced product direction or go-to-market strategies based on client feedback. This will highlight your ability to work well with others and drive collective success.