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For Companies At a Glance
- Tasks: Drive partner success by advising and scaling their Workato practices for high-quality outcomes.
- Company: Join a leading enterprise orchestration company transforming technology into business opportunities.
- Benefits: Enjoy a flexible culture, vibrant work environment, and numerous employee benefits.
- Other info: Opportunity to work with top partners and grow in a fast-paced tech environment.
- Why this job: Be a key player in building a global Partner Success department with real impact.
- Qualifications: Strong partner experience and strategic advisory skills required.
The predicted salary is between 43200 - 72000 £ per year.
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world.
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. We also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
About the Role
We’re looking for an experienced Senior Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success.
This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice.
Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed.
This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential.
Language & Travel
- Language: Fluency in English required. Not required but nice to have: fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish, etc).
- Travel: Estimated at 25%, but may vary higher/lower as needed.
Responsibilities
Primary responsibilities (~70% of your time):
- Own a portfolio of Workato partners and drive them to achieve two primary goals:
- Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority partners (GSIs, large SIs, and priority boutique SIs).
- Deliver consistently high-quality outcomes for our joint customers.
To achieve these two goals, some of the primary day-to-day activities may include:
- Build strong relationships with key leaders within your Partner organizations.
- Act as a strategic advisor to your partners: advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions.
- Conduct partner QBRs & health reviews.
- Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc).
- Help partners win key deals: work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc).
- Monitor all projects led by your Partner: support any escalated/Red/Yellow projects, ensure metrics are tracked and reported.
Senior Partner Success Manager in London employer: Workato
Contact Detail:
Workato Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Partner Success Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Senior Partner Success Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on partner success strategies. This will not only demonstrate your knowledge but also show that you're genuinely interested in helping their partners thrive.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly and express your interest. Tailor your message to highlight how your experience aligns with their goals, especially in scaling partner practices.
✨Tip Number 4
Apply through our website! We love seeing applications come in directly from candidates who are excited about joining us. Make sure to highlight your relevant experience and how you can contribute to building our Partner Success department.
We think you need these skills to ace Senior Partner Success Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Partner Success Manager role. Highlight your relevant experience in services and partnerships, and show us how you can drive success for our partners.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've helped previous partners or clients achieve their goals. Numbers and results speak volumes!
Be Authentic: Let your personality shine through in your application. We’re looking for team players who are innovative and passionate about what they do. Share your story and why you’re excited about joining Workato!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Workato
✨Know Your Partners
Before the interview, dive deep into Workato's partner ecosystem. Understand who the key partners are and what their needs might be. This will help you demonstrate your ability to act as a strategic advisor and show that you're already thinking about how to drive success for them.
✨Showcase Your Experience
Be ready to discuss your previous experience with partner management or services delivery. Prepare specific examples of how you've helped partners scale their practices or overcome challenges. This will highlight your relevant skills and make you stand out as a candidate.
✨Emphasise Relationship Building
Since this role involves building strong relationships, think of ways to illustrate your relationship-building skills. Share stories about how you've successfully collaborated with partners or internal teams in the past. This will show that you can foster trust and collaboration, which is key at Workato.
✨Prepare Questions
Have a list of insightful questions ready to ask during the interview. Inquire about the company's vision for the Partner Success department and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.