At a Glance
- Tasks: Lead strategic architecture and guide clients on AI and automation journeys.
- Company: Join Workato, a leader in enterprise orchestration transforming technology into business opportunities.
- Benefits: Enjoy a flexible culture, competitive salary, and vibrant work environment.
- Other info: Opportunity for career growth in a dynamic, fast-paced environment.
- Why this job: Make a real impact by advising top executives and shaping innovative tech strategies.
- Qualifications: 20+ years in tech consulting with strong executive communication skills.
The predicted salary is between 120000 - 150000 £ per year.
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world.
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
- Business Insider named us an “enterprise startup to bet your career on”
- Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
- Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Principal Strategic Architect to join our growing team. In this role, you will be responsible to:
- Executive Advisory & Flagship Account Leadership
- Serve as the primary executive technical advisor to customer CIOs, CTOs, and senior business stakeholders
- Own the long‑term customer architecture and automation strategy, aligned to business priorities and enterprise standards
- Lead executive‑level discussions on platform adoption, operating models, governance maturity, and technology investment decisions
- Act as the single point of accountability for post‑sales technical strategy and architectural decisions for flagship accounts
- AI, Agentic Automation & Enterprise MCP Strategy
- Shape and guide customers’ AI and agentic automation journeys, leveraging Workato’s AI capabilities and ecosystem
- Advise on the design and adoption of agent‑based workflows, human‑in‑the‑loop models, and decision automation
- Partner with customer executives to define enterprise MCP (Model Context Platform / orchestration) strategies, including:
- Context management across applications, data, and workflows
- Secure orchestration of AI agents and automations
- Governance, observability, and lifecycle management for AI‑driven systems
- Align AI and agentic initiatives with enterprise security, compliance, and risk requirements
- Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes
- Expansion, Value Realization & Commercial Impact
- Drive software expansion, adoption depth, and renewal confidence through strategic advisory and roadmap alignment
- Identify and shape multi‑year expansion opportunities tied to automation, integration, and AI‑driven transformation
- Partner with Account Executives and Customer Success leadership on account strategy, risk mitigation, and executive alignment
- Track, articulate, and executive‑report value realization outcomes linked to Workato adoption
- Strategic Consulting & Advisory Delivery
- Lead high‑impact professional services engagements requiring executive‑level judgment and architectural depth
- Apply and evolve Workato advisory methodologies, including GEARS and Embedded Product Guide, across customer environments
- Guide customers through:
- Enterprise automation and integration target‑state definition
- Prioritization of integration, automation, and AI use cases
- Advanced prototyping and accelerator‑led delivery
- Recipe and agent lifecycle management best practices
- Advise on enterprise operating models that enable scalable automation and AI adoption
- Architecture Governance & Decision Authority
- Define and enforce architecture principles, standards, and guardrails across customer implementations
- Act as escalation authority for non‑standard architectures, AI design exceptions, and complex trade‑offs
- Guide customers on governance models covering integration, automation, and AI agents
- Ensure solutions are scalable, secure, and aligned with long‑term enterprise architecture objectives
- Frameworks, Thought Leadership & Enablement
- Contribute to the evolution of Workato’s architecture frameworks, AI patterns, and best practices
- Create reusable executive‑level assets such as reference architectures, strategy decks, and white papers
- Serve as a Workato evangelist, articulating platform value across automation, integration, and AI
- Mentor and enable Strategic Advisors, Technical Architects, and extended post‑sales teams
- Support partner enablement and delivery excellence across the Workato ecosystem
Requirements
Required
- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
- 20+ years of technology transformation consulting experience, including integration, middleware, or API management platforms
- 15+ years in an Enterprise Architect, Digital Architect, or similar senior architecture role
- Demonstrated experience advising C‑level executives on technology strategy and enterprise transformation
- Strong understanding of enterprise security, governance, and operating models
- Proven track record of driving platform expansion and value realization through professional services
- Excellent executive communication skills, including board‑level presentations and strategic documentation
- Ability to operate independently in complex, ambiguous environments and take ownership of outcomes
- Travel to the client site up to 50%, but may be higher or lower based on prevailing circumstances
Preferred:
- Master’s (but not required) in Computer Science, Software Engineering, Business, or in a related field. Bachelor’s degrees and those with non‑traditional but similar proven experiences may also apply.
- Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
- Knowledge of AWS, Azure, and GCP
- Experience having worked in a start‑up environment
Chief Client Architect in London employer: Workato
At Workato, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our Global Field Specialists team offers unparalleled opportunities for professional growth, with access to cutting-edge technology and a supportive environment that encourages continuous learning. Located in a vibrant tech hub, we provide our employees with the flexibility to thrive both personally and professionally, making it a truly rewarding place to advance your career in SAP architecture.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Client Architect in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Workato values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Workato might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Workato!
✨Direct Apply to Workato
Let's not forget to apply directly through the Workato website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Chief Client Architect in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Workato.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Workato. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Workato
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
