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For Companies At a Glance
- Tasks: Lead partner success initiatives and drive high-quality outcomes for global partners.
- Company: Join Workato, a top cloud company transforming tech complexity into business opportunities.
- Benefits: Enjoy a flexible work culture, competitive salary, and vibrant work environment.
- Why this job: Make a real impact by empowering partners and driving innovation in a dynamic team.
- Qualifications: Experience in enterprise SaaS, partner success, and strong relationship-building skills.
- Other info: Fully remote role with opportunities for travel and career growth.
The predicted salary is between 54000 - 84000 £ per year.
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
About the Role
We’re looking for an experienced Principal Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success. This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice.
Location: Anywhere in EMEA (fully remote except for required travel)
Travel: Estimated at 25%, but may vary higher/lower as needed
Language: Fluency in English required
Responsibilities
- Own a portfolio of Workato partners and drive them to achieve two primary goals:
- Scale & mature your partners’ Workato practice
- Deliver consistently high-quality outcomes for our joint customers
To achieve these two goals, some of the primary day-to-day activities may include:
- Build strong relationships with key leaders within your Partner organizations
- Act as a strategic advisor to your partners
- Help your partners navigate Workato’s internal process
- Help partners win key deals
- Monitor all projects led by your Partner
- Ensure close alignment between your Partners and the account teams
- Act as an internal expert & advocate for your Partners
- Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams
- Advocate for what your Partners need from Workato
Secondary responsibilities (~30% of your time)
- Guide internal teams on Partner Success processes & ensure compliance
- Rollout new programs/processes and ensure key audiences are informed
- Support leadership with department building & other activities
- Ensure system compliance for data cleanliness & analysis
- Support other Partners outside your core portfolio
- Build strong relationships with internal teams & leaders
- Stay up to date on Workato Product offerings & positioning
Skills & Experience Needed
A Mix of the following experience is required:
- Deep experience & track record of success in an Enterprise SaaS environment
- Strong Professional Services experience
- Experience working with or within Partner organizations in an Enterprise SaaS environment
- Technical experience/background in iPaaS / Enterprise Orchestration
- Consulting experience
- Program design/rollout/change management experience
- Data analysis & usage experience
Skills
- Excellent at execution
- Strong work ethic
- Attention to detail
- Communication skills
- Relationship Building
- Learning ability
- Creativity
- Logical Decision Making
- Collaboration
- Comfortable with ambiguity
Principal Partner Success Manager New London, United Kingdom employer: Workato Inc
Contact Detail:
Workato Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Partner Success Manager New London, United Kingdom
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Workato’s culture and values. Understand their mission to simplify technology complexity and think about how your experience aligns with that. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help Workato’s partners succeed. Focus on your past achievements and how they relate to the role of Principal Partner Success Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Workato team. We can’t wait to meet you!
We think you need these skills to ace Principal Partner Success Manager New London, United Kingdom
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Principal Partner Success Manager role. Highlight your relevant experience in Enterprise SaaS and partner success, showing us how you can drive results for our partners.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Use specific examples of how you've scaled partner practices or delivered high-quality outcomes in previous roles. Numbers and metrics can really make your application stand out.
Be Authentic: Let your personality shine through in your application. We value creativity and a strong work ethic, so don’t be afraid to show us who you are and how you approach challenges. A bit of flair can go a long way!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Workato Inc
✨Know Your Partners
Before the interview, research Workato's partner ecosystem. Understand the types of partners they work with and their specific needs. This will help you demonstrate your ability to act as a strategic advisor and build strong relationships with key leaders.
✨Showcase Your Experience
Prepare to discuss your relevant experience in Enterprise SaaS and Partner Success. Highlight specific examples where you've successfully scaled delivery practices or managed partner relationships. Use metrics to back up your achievements and show how you can drive high-quality outcomes.
✨Understand the Role's Impact
Be ready to articulate how the Principal Partner Success Manager role contributes to Workato's overall success. Discuss how you would help partners navigate complex workflows and deliver value to customers, aligning your approach with Workato's mission of driving efficiency and agility.
✨Emphasise Collaboration Skills
Since this role involves working closely with various internal teams, prepare examples that showcase your collaboration skills. Talk about how you've effectively communicated and coordinated with different departments to achieve common goals, ensuring everyone is aligned for success.
