At a Glance
- Tasks: Design luxury travel experiences for premium clients while providing exceptional service.
- Company: Join Ten Lifestyle Group, a leading luxury concierge service with a global presence.
- Benefits: Enjoy competitive salary, hybrid working options, and generous paid time off.
- Other info: Embrace a culture of recognition and growth within an inclusive environment.
- Why this job: Be part of a dynamic team that creates unforgettable travel experiences for high-net-worth clients.
- Qualifications: Fluent in French and English, with experience in the travel industry.
The predicted salary is between 30000 - 40000 £ per year.
To strengthen our team in the UK, we are looking for a French-speaking Luxury Travel Consultant. Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Lifestyle Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards. In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant – you become a trusted point of contact for clients seeking exceptional experiences worldwide.
Responsibilities:
- Advising our clients – premium cardholders – by phone and email in both French and English
- Handling customer inquiries from quote preparation to billing for individual trips
- Making reservations with airlines, hotels, and travel agencies
- Creating tailored offers, travel documents, and detailed travel itineraries
- Passionately advising and facilitating unique travel experiences
- Actively selling special promotions and exclusive offers
Requirements:
- Excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)
- Ability to speak an additional language such as German or Italian is an advantage
- Completed tertiary qualification or equivalent training, ideally in the field of tourism
- Several years of professional experience in the travel industry, a tour operator or in a travel agency
- GDS knowledge (preferably Amadeus)
- Excellent destination knowledge across key global regions
- A strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events, and culture
- Service-oriented, flexible and able to work under pressure
- Positive attitude and identify with Ten Group values
- Strong communication skills
- Value exceptional service and live by this motto
- Available on a full-time basis (40hrs per week)
Flexibility:
- Willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday
Benefits:
- Competitive Salary: Based on experience, plus a performance-based bonus.
- Hybrid Working: Combine working from home and the office.
- Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.
- Paid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leave.
- Extra Rewards: Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of Ten.
- Remote Working Holidays: Opportunities to travel and work.
- Employee Discounts: Access to great travel and entertainment discounts, just like our clients’ members enjoy!
Be part of our global, dynamic, and inclusive team, with diversity at its core. Discover genuine career opportunities within a dynamic, international company.
Who We Are:
Ten Lifestyle Group is a global luxury concierge service, and our travel department offers a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests. At Ten, our goal is simple: to become the most trusted service business in the world.
We deliver our service through a combination of Ten’s proprietary, technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN.
Thank you for considering a career with us. Don't miss the opportunity to join our team!
Travel Consultant - French speaking in London employer: Workable
At Ten Lifestyle Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values recognition and personal growth. As a Travel Consultant in the UK, you will enjoy competitive salaries, hybrid working options, and unique benefits like paid sabbaticals and employee discounts, all while being part of a dynamic team dedicated to delivering luxury experiences to our premium clientele. Join us and immerse yourself in a supportive environment that celebrates diversity and encourages your aspirations in the world of luxury travel.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant - French speaking in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Workable who are looking for fresh talent for roles like Travel Consultant - French speaking.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Workable and give you a leg up for your Travel Consultant - French speaking application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant - French speaking openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant - French speaking in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant - French speaking role at Workable.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant - French speaking position at Workable.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Workable.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Workable's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant - French speaking.
How to prepare for a job interview at Workable
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Workable.
