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- Tasks: Manage client accounts, drive renewals, and ensure customer satisfaction.
- Company: Join Workable, a leading HR tech company transforming recruitment.
- Benefits: Competitive salary, private healthcare, pension plan, and hybrid work model.
- Other info: Work in a vibrant environment with opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in the HR tech space.
- Qualifications: Bachelor’s degree and experience in account management or sales.
The predicted salary is between 51000 - 51000 £ per year.
Workable covers the full hiring-to-employment lifecycle in one platform. A mature applicant tracking system — with access to 200+ job boards and 400M+ candidate profiles — sits alongside employee management, onboarding, time tracking, and performance tools. In 2026, Workable launched the first end-to-end AI recruiting agent: it sources, screens, and qualifies candidates autonomously. Over 6,000 companies in 100+ countries use Workable. 35,000+ companies have hired through it, making 2.1 million hires and counting.
As an Account Manager, you will play a pivotal role in supporting our clients and driving business growth within the UK market. You will be responsible for nurturing relationships, ensuring customer satisfaction, and contributing to the company’s revenue objectives.
Key responsibilities include:
- Managing a portfolio of customer accounts and conducting regular check-ins to maintain strong relationships
- Driving renewals, upgrades, and expansions to achieve revenue targets
- Identifying customer needs and recommending tailored solutions
- Maintaining accurate pipeline, forecasts, and renewal documentation within CRM systems
This role offers the opportunity to work in a dynamic, hybrid environment in London, collaborating with a talented team and engaging with a diverse range of clients. You will be instrumental in ensuring our customers’ ongoing success and satisfaction, while helping Workable continue its growth as a trusted HR technology partner.
Requirements:
- Bachelor’s degree (BSc or equivalent)
- Up to 3 years of professional experience in account management or sales, preferably within a SaaS environment
- Experience managing a portfolio of customer accounts in a commercial, customer-facing role
- Proven ability to drive renewals and retention for existing customers
- Experience negotiating commercial terms for renewals, upsells, or expansions
- Proficiency using Salesforce (CRM) to manage pipeline, forecasts, and account documentation
- Strong AI fluency, with effective use of AI tools in daily workflow
- Has the right to work in the UK
- Willing and able to travel occasionally within the UK (approximately 5%)
Preferred Qualifications:
- Experience using Claude for day-to-day work tasks
- Experience supporting customers across SMB, mid-market, and enterprise segments
Benefits:
- Compensation: £51,000 base salary with a 35% commission structure
- Private Medical Insurance: Comprehensive private healthcare coverage to support your wellbeing and give you peace of mind.
- Pension Plan: Company-supported pension scheme to help you plan and invest in your long-term financial future (UK)
- Top-Tier Tools: Apple gear and access to the latest productivity tools to help you excel.
- Stay Connected: Reimbursement for business-related phone expenses
- Delicious Perks: Fresh, tasty food at the office to fuel your productivity.
- Hybrid Work Model: Enjoy the flexibility of working from home one day per week while staying connected with the team in the office.
Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.
Account Manager in London employer: Workable
Contact Detail:
Workable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current Account Managers on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can contribute to their success. Tailor your answers to show how your experience aligns with their goals—this will make you stand out!
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. Highlight your achievements in account management and how you've driven renewals or expansions in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and how it aligns with our needs at Workable. We want to see how you can drive renewals and build strong client relationships!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've met or exceeded targets in previous roles. This will help us understand the impact you could have on our team.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits well with our vibrant culture, so don’t be afraid to show us who you are and what makes you passionate about account management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Workable
✨Know Your Stuff
Before the interview, make sure you understand Workable's platform and how it supports clients. Familiarise yourself with their services, especially in account management and customer satisfaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in account management or sales, particularly within a SaaS environment. Prepare specific examples of how you've driven renewals and maintained strong client relationships. This will highlight your ability to contribute to Workable's revenue objectives.
✨Demonstrate AI Fluency
Since the role requires strong AI fluency, be prepared to talk about how you've used AI tools in your previous roles. If you have experience with Claude or similar tools, mention it! This will show that you can effectively integrate technology into your workflow.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the Account Manager role. This not only shows your interest but also helps you gauge if Workable is the right fit for you. Plus, it makes for a more engaging conversation!