The Role: Thermal Team Member
As a Thermal Team Member, you’re a little bit of everything: spa concierge, drinks specialist, and vibe manager. You’ll be the energetic face of the thermal space - serving guests, keeping things sharp, and guiding them through an unforgettable wellness journey.
Your responsibilities will include:
- Advising guests on the benefits of heat and cold experiences, including sauna, steam, and cold plunge.
- Preparing and serving cocktails, herbal teas, juices, and light refreshments with flair and confidence.
- Keeping hydration stations stocked, eye-catching, and inviting.
- Engaging with guests – suggesting drinks, offering towels, and raising the vibe.
- Ensuring the thermal and relaxation zones are always clean and safe.
- Clearing and resetting lounges with speed, precision, and sparkle.
- Working with reception and therapists to coordinate guest flow.
- Spotting and handling the little details such as folding towels, fluffing robes, and spotting that perfect moment to brighten someone's day.
