As a receptionist, you provide our customers with a warm welcome and are dedicated to ensuring that every guest leaves wanting to come back again.
About you:
- Exceptional customer service is a must.
- You are the first point of contact for visiting guests. You have the flair and warmth to make our guests feel welcome and informed.
- Organised and knowledgeable, you know what’s going on and when. If you don’t know the answer then you are the type to seek the answer. Clues cannot escape your notice; every conversation helps you personalise a guest’s stay. Birthdays are never missed with your wits!
- Happy to quickly familiarise yourself with technology and systems.
You’ll be part of a close-knit crew on a thumbs-up mission, creating feel-good experiences, inspiring each other, and delivering standout service with personality and pride. Expect to be part of a fast-moving, idea-sharing, good-times team. The goal? Be missed when you’re not on shift.
We’re proud of our space. It’s bold, fun, and a little unexpected, and we want people who treat it like their own. Know your products, back your teammates, and speak up when something’s not quite right. No two days are the same, and that’s exactly how we like it.
About Us
Ffolkes is part of a bigger family of brands that span hospitality, online ventures, and property development, all driven by a common purpose: to earn trust from everyone we connect with. That includes our team, guests, suppliers, and community. Our hospitality brands are powered by the Norfolk Passport, a loyalty club for locals that gives cardholders 10% off everything we do and gives us the honest feedback we actually want. Good or bad, we’re here to keep improving and raising the bar.
Why We Do What We Do
We’re here for the long haul, and we’re building something special. We want every team member to understand why we do what we do and believe in the journey. If you’re full of ideas, great energy, and a positive approach to life - you’ll fit right in.
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Reception Team Member - Part Time employer: Work With Us
Byfords is an exceptional employer, offering a vibrant work culture that thrives on creativity and innovation in the culinary arts. With exciting plans for kitchen upgrades and a commitment to employee growth, team members are encouraged to develop their skills and advance their careers within a supportive environment. Located in Norfolk, Byfords not only provides a dynamic atmosphere but also the opportunity to be part of a food revolution that values diverse dishes and modern flair.
