At a Glance
- Tasks: Provide top-notch customer support for technical products and manage enquiries and orders.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Exciting role with potential for career advancement in a thriving company.
- Why this job: Be the go-to person for customers and help them navigate technical challenges.
- Qualifications: Experience in customer support with a knack for technical products.
The predicted salary is between 25000 - 27500 £ per year.
We are seeking a customer focused professional to join our clients Customer Support Team. This role combines excellent customer service with support for a range of specialist technical products. We are particularly interested in candidates with experience in customer support roles involving technical products, quotations, and order processing.
Managing customer accounts, you will take ownership of enquiries, quotations, and orders, ensuring a smooth and professional customer experience.
The Role- Prepare and process customer quotations and orders.
- Manage customer enquiries and resolve issues efficiently.
- Provide pricing, product information, and technical data.
- Liaise with internal teams to ensure customer requirements are met.
- Identify opportunities to promote products and support sales growth.
- Maintain accurate customer and order records.
Technical Customer Support Coordinator employer: Work Wales
Join a dynamic and supportive team where your contributions are valued and recognised. Our company fosters a collaborative work culture that prioritises employee growth, offering training and development opportunities tailored to enhance your skills in technical customer support. Located in a vibrant area, we provide a competitive salary and benefits package, ensuring a rewarding and fulfilling career for those passionate about delivering exceptional customer service.
