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For Companies At a Glance
- Tasks: Manage properties, coordinate repairs, and liaise with clients and contractors.
- Company: Join a respected local estate agency in Swansea with exciting growth opportunities.
- Benefits: Competitive salary, pension, company car, mobile phone, and commission potential.
- Why this job: Be part of a growing team and make a real impact in property management.
- Qualifications: 2 years of customer service experience; property management skills are a plus.
- Other info: Enjoy a balanced 35-hour work week with great office culture.
The predicted salary is between 26000 - 27500 £ per year.
Opportunity to join a well-respected and locally owned estate agency in Swansea. They have an opening for a Property Manager at their Swansea office based in the Mumbles area. This is an excellent time to join my client as they have seen huge growth over the past few years and are looking for the right candidate who will help meet their current demand and play an important part in their future growth.
This is a permanent position with excellent working hours - only 35 per week. You will work Monday to Friday 9-5pm with an hour for lunch, plus 1 Saturday per month 9am-1:30pm (time off in lieu). This position will suit either an experienced Property Manager or applicants with crossover skills from other sectors. The crossover skills required would be scheduling, booking appointments, customer service/feedback as well as administration duties.
The role itself will involve:
- Managing a portfolio of properties, coordinating repairs and liaising between contract holders, landlords, building management companies and contractors
- Assessing incoming maintenance requests and instructing contractors to attend and repair
- Negotiating with contractors on repairs, invoice costs and availability
- Carrying out property visits, producing reports, and communicating findings with landlords and contract-holders
- Managing any changes to contracts and serving legal notices
- Coordinating contract-holder move outs and deposit returns
- General administration within the office
- Property Compliance Management & Coordination
- Utilities & Key Management
The successful applicant will have the following experience, skills and attributes:
- Minimum 2 years experience of dealing with a range of clients/customers
- Office environment experience, in administration or project management type work
- Experience in property management/lettings an advantage but not essential
- Proven problem solving and multitasking skills and experience
- Computer literacy skills
- A clean and valid Driver's License
- Eager to go above and beyond to offer excellent customer service
- A 'can do' and positive attitude
- A natural at negotiating and speaking confidentially with a range of clients and associates
- Efficient, with the ability to work to deadlines and on multiple tasks at one time
- Very well organised with excellent attention to detail
- Able to work under pressure and to multiple deadlines
- Confident at problem-solving with a focus on solutions
- Experience in SME Professional, FixFlo and/or Inventory base an advantage but not essential
- A good knowledge of Swansea, Mumbles and Gower
As well as great working hours and an excellent salary, you will receive a pension (after 3 months), use of a company pool car, company mobile phone and OTE commissions available.
For more information contact Kim Simpson of Work Wales for a confidential discussion.
Property Manager employer: Work Wales
Contact Detail:
Work Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for property managers and practice your answers. Show off your problem-solving skills and customer service experience, as these are key in this role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at reputable agencies like the one in Swansea. Tailor your approach to each company to stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight any relevant experience, especially in property management or customer service, and don’t forget to showcase your problem-solving skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your enthusiasm for the company and how your skills align with their needs.
Show Off Your Organisational Skills: Since the role involves managing multiple tasks, be sure to mention your organisational skills in your application. Give examples of how you've successfully juggled various responsibilities in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Work Wales
✨Know Your Properties
Before the interview, do your homework on the properties managed by the company. Familiarise yourself with the local area, especially Swansea, Mumbles, and Gower. This will show your genuine interest in the role and help you answer questions about property management more confidently.
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, prepare examples from your past experiences where you went above and beyond for clients. Think of specific situations that highlight your problem-solving abilities and how you handled challenging interactions.
✨Demonstrate Organisational Skills
The job involves managing multiple tasks and deadlines, so be ready to discuss how you stay organised. Bring up tools or methods you use to keep track of appointments, repairs, and communications. This will reassure them that you can handle the demands of the role.
✨Prepare for Negotiation Scenarios
Negotiating with contractors is a key part of the job. Think of a time when you successfully negotiated a deal or resolved a conflict. Be prepared to discuss your approach and the outcome, as this will demonstrate your capability in handling similar situations in the future.