At a Glance
- Tasks: Support key customer accounts and ensure outstanding service delivery.
- Company: Join a growing business in Cardiff, working with leading national brands.
- Benefits: Competitive salary, career development opportunities, and a friendly team environment.
- Other info: Dynamic role with opportunities for growth and learning.
- Why this job: Build strong relationships and make a real impact in customer support.
- Qualifications: Experience in customer service or account coordination is preferred.
The predicted salary is between 25200 - 30800 £ per year.
Key Account Coordinator & Customer Support Cardiff to £28,000 Join a growing business supporting leading national brands We are recruiting for a Key Account Coordinator & Customer Support professional to join a well-established and expanding organisation in Cardiff.
Working as part of a busy client services team, you will support key customer accounts, coordinate day-to-day operations and ensure clients receive an outstanding level of service.
This is an excellent opportunity for an organised, customer focused individual looking to build a long term career.
Key Responsibilities Support the day-to-day management of key customer accounts.
Build strong relationships with customers, suppliers and internal teams.
Respond to customer enquiries and resolve issues efficiently.
Coordinate stock levels and ordering requirements.
Produce reports and assist with account performance updates.
Support Account Managers with administration and customer coordination.
Identify opportunities to improve processes and service delivery.
About You You will ideally have experience in customer service, account coordination, sales administration or supply chain support.
You will also have: Excellent organisational and communication skills.
A proactive, customer-focused approach.
Good knowledge of Microsoft Excel (Power BI experience is desirable).
Strong attention to detail and the ability to manage multiple priorities.
In return Full-time, permanent position Friendly and supportive team environment Career development opportunities Work with recognised national retail and commercial brands If you are looking for a varied customer support and account coordination role with genuine career prospects, we would love to hear from you.
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Key Account Coordinator and Customer Support in Cardiff employer: Work Wales
Join a dynamic and supportive team in Maesteg, where your role as a Sales Support Co-ordinator will be valued and impactful. Our company fosters a collaborative work culture that prioritises employee growth and development, offering training opportunities and a clear career progression path. With competitive salaries and a focus on customer satisfaction, we ensure that our employees feel fulfilled and motivated in their roles.
