Customer Support Coordinator
£negotiable depending on experience
We are currently looking for a customer focused professional to join a Customer Service Team in the Bridgend area.
Managing customer accounts you will take ownership of enquiries, quotations, and order processing ensuring a smooth customer journey.
The Role
- Prepare and process customer quotations and orders
- Manage customer enquiries and resolve issues
- Provide information including pricing and technical data
- Collaborate with internal teams
- Promote products and identify sales opportunities.
- Meet deadlines and service expectations in a busy team environment.
- Maintain accurate records
The Person
- Experience using CRM systems.
- Strong organisational, communication and problem solving skills.
- Excellent attention to detail and ability to prioritise workload.
- Proficient in Microsoft Office and MS Teams.
- Positive attitude with a willingness to learn and develop professionally.
Manufacturing or industry knowledge is desirable but not essential, as full product training will be provided.
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Commercial Support Coordinator in Bridgend employer: Work Wales
Join a dynamic SME in Cardiff as a Purchasing Manager, where you will play a pivotal role in shaping procurement strategies and enhancing supplier relationships. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. With competitive remuneration and a focus on employee well-being, this is an ideal environment for those seeking meaningful and rewarding employment.
