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For Companies At a Glance
- Tasks: Support a Senior Account Manager in delivering top-notch customer service and managing client relationships.
- Company: Leading provider of retail solutions with a focus on sustainability and efficiency.
- Benefits: Competitive salary up to £27k and excellent career progression opportunities.
- Why this job: Join a dynamic team working with iconic brands and make a real impact in customer support.
- Qualifications: Experience in customer service or purchasing, strong organisational skills, and a knack for relationship building.
- Other info: Fast-paced environment with opportunities to grow within a reputable company.
The predicted salary is between 21600 - 28800 £ per year.
Overview
Account Manager Support – Cardiff – Up to £28k depending on experience. Are you looking to step into a role where you\\\’ll support a market leading organisation known for delivering first-class service and smooth project execution for major household brands?
Our established partner, an innovator in full-service retail solutions is expanding its Support team and is now recruiting a Client Support Coordinator. Working closely with a Senior Account Manager, you will play a key role in managing an important, high value client. This company is well regarded for its reliability, operational excellence and commitment to sustainable working practices, supporting national retailers with everything from product sourcing to distribution management.
The Role
In this role, you will become a key link between clients, suppliers and internal teams, ensuring daily activities move forward without interruption. Your duties will cover:
- Client Coordination: Responding to queries promptly, maintaining strong communication and nurturing long-term client confidence.
- Stock Oversight: Keeping track of inventory levels, forecasting needs and arranging timely stock replenishment.
- Supplier Management: Engaging with approved suppliers, obtaining competitive prices and ensuring products arrive within agreed timelines.
- Reporting & Admin: Producing clear, accurate updates and reports for managers, clients and colleagues.
The Person
- Relevant Experience: Background in customer service, purchasing, administration or a coordination-based role, ideally within retail, manufacturing or supply chain settings.
- Strong Organisation: Able to manage competing priorities and stay calm in a fast-paced environment.
- Communication Skills: Confident liaising with both clients and suppliers, building positive working relationships.
- Tech Savvy: Comfortable with IT systems, data and learning new tools quickly.
If you want to join a well-established company with strong values and long-standing client partnerships, we\\\’d be delighted to hear from you
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Account Manager Support employer: Work Wales
Contact Detail:
Work Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Support
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Knowing their values and recent projects will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Account Manager Support role. Keep it concise and engaging to grab their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Manager Support
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in an Account Manager Support and tailor your application to highlight your relevant experience.
Show Off Your Customer Service Skills: Since this role is all about delivering exceptional customer experiences, make sure to showcase any previous customer service experience you have. We want to see how you've handled queries and built relationships in the past!
Be Organised and Clear: When writing your application, keep it organised and to the point. Use clear headings and bullet points where necessary. This will help us quickly see how you fit the bill for the role and your ability to multitask effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Make sure to attach all relevant documents, like your CV and cover letter, to give us a complete picture of who you are!
How to prepare for a job interview at Work Wales
✨Know Your Client
Before the interview, research the company’s key clients and their industries. Understanding who they work with, like Superdry or JD Sports, will help you demonstrate your knowledge of their business and how you can contribute to maintaining those relationships.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully handled customer queries or built strong relationships. This will show that you have the skills needed to thrive in a customer-focused role and can handle the fast-paced environment.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple priorities and keep track of tasks. You might want to share a time when you effectively coordinated stock levels or managed supplier communications, as this aligns perfectly with the responsibilities of the role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to sustainability or how they maintain relationships with their prestigious clients. This not only shows your enthusiasm but also your alignment with their values.
