ABOUT US
Reface NE transforms kitchens, bathrooms and bedrooms across the North East. We work from our showroom with our own installation teams and trusted trade partners, and we deliver jobs accurately and first time.
THE ROLE
As our Kitchen Surveyor, you are the person who walks into the customer's home, understands exactly what they want, and leaves with a job that is sold, measured and specified right first time.
This is not a sales job with a tape measure, and it is not a measuring job with no targets. It is both, and you are measured on both.
Partnership. To the customer, you are a genuine partner in their project. Behind that, your focus is sales: growing the value of every job through upgrades, other rooms and full use of the customer's budget.
Survey. Your survey is what the materials order is built from. When the fitters arrive, every item, size and quantity is right, and nothing is left for them to discover on the day.
The office handles the paperwork and data entry, so your time as Kitchen Surveyor goes on customers and accuracy. No line management. You report to the CEO.
WHAT YOU WILL DO
•Carry out check measures and full surveys in customers' homes, working through our visit template in full every time
•Specify every item, measurement and quantity for the job
•Present upgrades on every visit and spot opportunities in other rooms
•Aim to close on the visit: job confirmed, installation date agreed, deposit taken
•Set the fitting time for every job
•Approve every quote, installation brief and materials order before the customer sees it
•Follow up every quote until the customer decides. No quote goes cold
•Hand every job over cleanly to our Installations Coordinator, who runs it through to completion
•Be the technical lead the rest of the team comes to
WHAT YOU WILL BRING
Essential
•Experience as a kitchen surveyor, or surveying and...
Kitchen Surveyor in South Shields employer: Work Strata Group
Work Strata Group is an excellent employer, offering a supportive work culture and competitive pay for warehouse operatives at their Spalding hub. With weekly pay, an in-house pension scheme, and the opportunity to work for a nationally recognised brand, employees can expect meaningful growth and development in a dynamic environment that prioritises hygiene and safety.
