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- Tasks: Manage customer service emails and process sales orders efficiently.
- Company: Customer-focused organisation in Stone with a supportive team.
- Benefits: Hybrid working schedule, free parking, and easy transport access.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and prior customer service experience.
- Other info: Flexible work location with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A customer-focused organization in Stone is looking for a full-time Customer Service Advisor. This role involves managing customer service emails, processing sales orders promptly, and handling queries while meeting KPI expectations.
The ideal candidate will possess strong communication skills and experience in customer service.
The job offers a hybrid working schedule, allowing flexibility in work location with free parking and easy access to transport links.
Hybrid Customer Service Advisor - Precise Order Support in Stone employer: Work Lyf Group
Contact Detail:
Work Lyf Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor - Precise Order Support in Stone
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and how they operate will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or difficult customers, as this will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the company culture, which is super important for a customer-focused position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Hybrid Customer Service Advisor - Precise Order Support in Stone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience in managing customer queries and processing orders, as this will show us you’re a great fit for the position.
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your skills. Use clear and concise language in your application, and maybe even share an example of how you’ve successfully handled customer interactions in the past.
Highlight Your Customer Focus: We love candidates who put customers first! In your application, mention any specific instances where you went above and beyond to meet customer needs or resolve issues. This will help us see your dedication to customer service.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to review your details and get back to you quickly. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Work Lyf Group
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Familiarise Yourself with KPIs
Since the role involves meeting KPI expectations, it’s crucial to understand what KPIs are relevant to customer service. Be ready to discuss how you’ve met or exceeded KPIs in previous roles, and think about how you would approach this in the new position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the hybrid working model. This shows that you’re engaged and serious about finding the right fit for both you and the company.
