Help Desk Administrator Apply now

Help Desk Administrator

Stoke-on-Trent Full-Time 24000 - 36000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Manage workflow inbox, communicate with clients and contractors, and handle admin tasks.
  • Company: Join a company that truly values its employees and fosters a supportive work environment.
  • Benefits: Enjoy a structured work schedule with Monday to Friday hours and a dynamic office atmosphere.
  • Why this job: Perfect for those who thrive in busy settings and want to develop their admin skills while making an impact.
  • Qualifications: Must have excellent admin skills and experience in administration or customer service roles.
  • Other info: Ideal for motivated individuals who enjoy teamwork and daily communication.

The predicted salary is between 24000 - 36000 £ per year.

Job description We are currently recruiting for Admin Assistants / Help Desk Assistants to work in a busy office This is an exciting position for the right candidates to work for a company that values its employees. Responsibilities * Working on a computer looking at the workflow inbox * Communicating with both clients and contractors to arrange access for planned works * Raising, editing and closing tasks on the system, ensuring all information is accurate * Communicating with contractors daily to ensure all client and task requirements have been provided and gain daily updates on tasks in progress. * General Admin and emails and phone work. * The Ideal Candidate * Happy to work in a busy environment * Ability to work on own and be motivated * Excellent Admin Skills * Team player qualities * Experience working in an administration/customer service role is essential Hours of Work Working Monday to Friday 8.00 am to 17.00 hours AMRT1_UKTJ …

Help Desk Administrator employer: Work Lyf Group

Join a dynamic team as a Help Desk Administrator in a vibrant office environment where your contributions are truly valued. We offer competitive benefits, a supportive work culture that fosters collaboration and growth, and opportunities for professional development to help you thrive in your career. Experience the unique advantage of working in a busy yet rewarding atmosphere, where every day brings new challenges and the chance to make a meaningful impact.
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Contact Detail:

Work Lyf Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Help Desk Administrator

✨Tip Number 1

Familiarize yourself with common help desk software and tools. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.

✨Tip Number 2

Practice your communication skills, as this role requires daily interaction with clients and contractors. Being able to convey information clearly and effectively will be crucial.

✨Tip Number 3

Showcase your ability to multitask and stay organized. Prepare examples of how you've successfully managed multiple tasks or projects in a busy environment.

✨Tip Number 4

Research our company culture and values. Understanding what we stand for will help you align your answers during the interview and show that you're a great fit for our team.

We think you need these skills to ace Help Desk Administrator

Excellent Communication Skills
Customer Service Experience
Administrative Skills
Attention to Detail
Time Management
Problem-Solving Skills
Team Collaboration
Proficiency in Office Software
Ability to Work Independently
Organizational Skills
Adaptability to a Busy Environment
Email and Phone Communication
Task Management

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Help Desk Administrator position. Understand the responsibilities and the skills required, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administration or customer service roles. Provide specific examples of how you've successfully managed tasks similar to those listed in the job description.

Showcase Your Skills: Clearly outline your administrative skills and your ability to work in a busy environment. Mention your proficiency with computers and any relevant software that may be used in the role.

Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position. Explain why you want to work for this company and how you can contribute to their team as a Help Desk Administrator.

How to prepare for a job interview at Work Lyf Group

✨Show Your Admin Skills

Make sure to highlight your excellent admin skills during the interview. Be prepared to discuss specific examples of how you've managed tasks, organized workflows, and maintained accuracy in your previous roles.

✨Demonstrate Communication Abilities

Since the role involves communicating with clients and contractors, be ready to showcase your communication skills. You might want to share experiences where you successfully coordinated with multiple parties or resolved issues through effective communication.

✨Emphasize Team Player Qualities

The company values team players, so be sure to express your ability to work collaboratively. Share examples of how you've contributed to a team environment and supported your colleagues in achieving common goals.

✨Prepare for a Busy Environment

As the position requires working in a busy office, demonstrate your ability to thrive under pressure. Discuss strategies you've used to stay organized and motivated in fast-paced settings, and how you prioritize tasks effectively.

Help Desk Administrator
Work Lyf Group Apply now
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  • Help Desk Administrator

    Stoke-on-Trent
    Full-Time
    24000 - 36000 £ / year (est.)
    Apply now

    Application deadline: 2027-02-01

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    Work Lyf Group

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