Work Lyf Group is seeking a Customer Service Manager to lead a team of Customer Service Administrators and Account Managers in Stoke-on-Trent. You will drive service standards, operational performance and continuous improvement, owning the customer service function.
The role requires strong leadership, experience in e-commerce/logistics environments, and a proactive approach to improving customer experiences. 37.5 hours per week, permanent, with a salary of £33,000–£36,000 DOE.
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Customer Service Manager - Lead & Elevate Service Standards employer: Work Lyf Group Ltd
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