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For Companies At a Glance
- Tasks: Build and nurture relationships with key customers to grow revenue.
- Company: Specialist manufacturer in electrical wiring harnesses with a loyal customer base.
- Benefits: Competitive salary, performance bonuses, and car allowance.
- Other info: No cold calling; focus on collaboration and understanding customer needs.
- Why this job: Join a dynamic team focused on long-term client relationships and impactful growth.
- Qualifications: Experience in account management within a technical or manufacturing environment.
The predicted salary is between 38000 - 45000 ÂŁ per year.
Location: Stafford (with customer visits as required). Salary: £38,000 - £45,000 per year. Bonus: £5,000 - £12,000 (performance‑based). Car Allowance: £4,000 - £5,000. Job Type: Full‑time, Permanent.
About the Company
We are a UK‑based specialist manufacturer of electrical wiring harnesses and cable assemblies, supplying customers across the automotive, off‑highway and industrial sectors. Operating in a high‑mix, low‑volume manufacturing environment, the business is supported by extensive semi‑automated and automated production capability. The company has a strong and loyal customer base and is focused on increasing its share of wallet by becoming a long‑term, preferred supply partner.
The Role
This is not a traditional sales role. As Client Relationship Manager, you will be responsible for developing and growing revenue within an established customer base. The role is centred on building trusted relationships, understanding customer requirements and identifying opportunities to expand the range of products and services supplied. There is no cold calling or new‑business hunting. Success in this role comes from long‑term account development, collaboration and commercial insight.
Key Responsibilities
- Grow revenue within existing customer accounts
- Build and manage relationships with key customer accounts (top 50)
- Identify additional products or services customers are sourcing elsewhere
- Support and follow up on quotation and pricing activity
- Visit customers as required to strengthen relationships and understand needs
- Work closely with engineering, production and internal support teams
- Maintain structured account plans and track opportunities effectively
About You
You will have experience in a manufacturing, engineering or technically‑focused environment and enjoy working closely with customers over the long term. You will typically:
- Have experience in account management or customer development
- Communicate confidently with engineers, buyers and technical stakeholders
- Understand technical products (e.g. cable assemblies, electronics, mechanical or engineered components)
- Be commercially aware and able to spot growth opportunities
- Be organised, structured and process‑driven
- Prefer relationship‑building over aggressive or transactional sales
Backgrounds That Fit Well
- Cable assembly or wiring harness manufacturing
- EMS / PCB assembly
- Automotive Tier 1 or Tier 2 suppliers
- Engineering subcontract manufacturing
- Technical or industrial distribution
What This Role Is Not
- Not a cold‑calling sales position
- Not suitable for non‑technical sales backgrounds
- Not a software or SaaS sales role
- Not appropriate for candidates without exposure to engineering or production environments
Client Relationship Manager employer: Work Lyf Group Ltd
Contact Detail:
Work Lyf Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Client Relationship Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for those customer visits! Think about how you can demonstrate your relationship-building skills. Have examples ready of how you've successfully managed accounts and grown revenue in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Client Relationship Manager role. Highlight your account management experience and any technical knowledge you have, especially in manufacturing or engineering.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about building long-term relationships with customers and how your background aligns with our focus on collaboration and commercial insight.
Showcase Your Technical Knowledge: Since this role involves understanding technical products, don’t shy away from mentioning any relevant experience you have with cable assemblies, electronics, or similar fields. It’ll show us you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Work Lyf Group Ltd
✨Know Your Stuff
Make sure you understand the technical products related to the role, like cable assemblies and wiring harnesses. Brush up on your knowledge about the manufacturing process and the specific needs of the automotive and industrial sectors. This will help you communicate effectively with engineers and buyers during the interview.
✨Showcase Relationship-Building Skills
Since this role is all about developing long-term relationships, be prepared to share examples of how you've successfully built trust with clients in the past. Highlight your experience in account management and how you've identified growth opportunities within existing accounts.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing a difficult client or identifying new product opportunities. Think through your past experiences and be ready to discuss how you approached similar challenges, focusing on collaboration and insight.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions ready about the company's goals, customer base, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.