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- Tasks: Provide essential admin support and handle customer enquiries in a busy office.
- Company: Join a dynamic team at The Fowlchurch Depot in Leek.
- Benefits: Flexible part-time hours with potential for contract extension.
- Why this job: Perfect for those who love organisation and customer interaction.
- Qualifications: Must have admin experience, strong communication skills, and a UK driving licence.
- Other info: Great opportunity to enhance your skills in a supportive environment.
The predicted salary is between 12 - 15 £ per hour.
We are currently recruiting for a Business Support Officer. This is a part-time position, requiring 16 hours per week, specifically on Monday and Wednesday from 8am to 4:30pm. The contract is temporary for 3 months with a possible extension. The location is Leek, with travel throughout Staffordshire Moorlands and the High Peak.
We are looking for a reliable and organised Business Support Assistant to join our team at The Fowlchurch Depot in Leek. This is a great opportunity for someone with strong customer service and administrative skills who enjoys working in a busy office environment.
In this role, you will provide day-to-day administrative support to the depot team and act as a key point of contact for customer enquiries.
Working Hours: 16 hours per week, Monday & Wednesday 8am – 4:30pm (30 minute lunch)
Key Responsibilities:
- Provide general administrative support to the depot team
- Handle customer enquiries by telephone, email, and in person
- Maintain accurate records and update internal systems
- Prepare documents, spreadsheets, and reports using Microsoft Office
- Assist with filing, data entry, and other office tasks as required
- Support the smooth day-to-day running of the depot
About You:
- UK Driving Licence
- Previous administrative or office experience is desirable
- Strong customer service and communication skills
- Good working knowledge of Microsoft Office (Word, Excel, Outlook)
- Well organised with good attention to detail
- Able to manage tasks effectively and work as part of a team
- Reliable, professional, and proactive
This role would suit someone who enjoys supporting a team, dealing with customers, and helping keep office operations running efficiently.
Work Lyf Group is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Job Type: Temporary
Contract length: 3 months
Experience:
- Administrative: 1 year (required)
- Microsoft Office: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Business Support Officer employer: Work Lyf Group Ltd
Contact Detail:
Work Lyf Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your answers. Make sure you can showcase your customer service skills and how you handle enquiries effectively.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you're professional and keen on the role, which can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative skills and customer service experience. We want to see how you can support our team, so include relevant examples that show off your organisational abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Business Support Officer role. Be sure to mention your familiarity with Microsoft Office and any previous office experience.
Show Off Your Communication Skills: Since you'll be handling customer enquiries, it's important to demonstrate your strong communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively interact with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we like to see!
How to prepare for a job interview at Work Lyf Group Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like handling customer enquiries and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since strong customer service skills are essential for this position, prepare examples from your past experiences where you've successfully dealt with customers. Think about specific situations where you resolved issues or provided exceptional support, as these stories will highlight your suitability for the role.
✨Brush Up on Microsoft Office
As you'll be using Microsoft Office daily, it’s a good idea to refresh your skills in Word, Excel, and Outlook. Consider preparing a few examples of how you've used these tools in previous roles, whether it's creating reports or managing data. This will show that you're ready to hit the ground running.
✨Be Organised and Proactive
During the interview, convey your organisational skills and proactive attitude. You might want to share how you manage your time effectively or how you prioritise tasks in a busy environment. This will reassure the interviewer that you can handle the demands of the role and contribute positively to the team.