Member Experience & Retention Leader

Member Experience & Retention Leader

Full-Time On-site
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Work.Life in London seeks a Membership Manager to drive member retention, build strong relationships, and lead a space operations team. You will own the member experience, respond to needs promptly, and ensure service standards reflect the Work.Life ethos.

You will manage a small team, onboard new members, and maintain data accuracy across systems to support planning and reviews. The role blends people leadership with hands-on operations in a dynamic space.

Member Experience & Retention Leader employer: Work.life

Work Life in Greater London is an exceptional employer that prioritises employee engagement and development within a dynamic work culture. With a focus on meaningful transformation initiatives, we offer robust growth opportunities and a collaborative environment where your contributions directly impact the success of our programmes. Join us to be part of a team that values innovation and supports your professional journey in one of the world's most vibrant cities.

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Contact Details:

Work.life Recruitment Team