Clinical Support Worker AAU in Bedford

Join our dedicated team of Clinical Support Workers at Bedford Hospital, with opportunities available across a range of specialties. Successful applicants will be placed in a suitable department following assessment and interview. As part of a 24/7 service, you will work day, night, and weekend shifts.

All new starters receive a comprehensive induction and ongoing support from our Recruitment and Education Support Assistants (RESAs). You will be guided through completing your Care Certificate, ensuring you gain the skills needed to deliver safe, compassionate care. After your induction and six-month probation, you will join our development programme to help you grow and thrive in your role.

Training & Support Includes:

• 6-day induction programme
• 2-week supernumerary period to learn alongside experienced colleagues

This is a great opportunity to start or develop your healthcare career within a supportive and patient-focused team.

Main duties of the job:

Under the direction of a registered nurse/nursing associate, you will be working as part of a multidisciplinary team to provide a high standard of care to patients. This will include personal care and limited delegated clinical care duties. We are committed to providing a safe, clean and caring environment for all of our patients.

Development Programme:

• ACE – CSWs are automatically enrolled 6–12 months into the role. 3 day course based on the Trust's THRIVE values including teamwork, civility, patient experience, resilience and wellbeing and quality improvement project.
• BEACH – CSWs are automatically enrolled 6–12 months into the role. Improves effective escalation of critically ill patients.
• Care Certificate – All non-registered clinical support workers employed by the NHS since 2015 need to have completed this competency as set out by Health Education England. There are 2 parts of the certificate which need to be completed; the Practice Assessment Document (PAD) and the 15 ESR Care Certificate modules. We offer full support throughout the completion of the Care Certificate.
• Disability awareness – CSWs are automatically enrolled 6–12 months into the role. Includes visual impairment, hearing impairment, frailty, hidden disabilities, learning disabilities and physical disabilities.
• Experience – 2 weeks supernumerary, Local induction, Competency based training, Regular supportive 1:1 meetings with RESA, Clinical Support Worker Forum.

About us:

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values:

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trust's core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarise yourself with all requirements of the job.

Job responsibilities:

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. You will work at all times under the supervision of the Registered Nurse in charge of the shift and will be accountable to the Registered Nurse that you are working with and to the Senior Sister/Charge Nurse of the ward or department. You will work to the level of your experience, assessed competence and skills acquired within the post. You will require immediate and direct supervision in areas of unfamiliar work. You should not undertake any task that you are unfamiliar with.

Person Specification:

Qualifications:

• Has undertaken the Care Certificate
• Level 1 literacy and numeracy or equivalent
• L3 Health and Social Care Qualification or equivalent experience (minimum 12 months)
• GCSE Maths and English (Grades A*-C) or equivalent

Experience and Skills:

• Demonstrable experience in dealing with people who are sick and distressed or equivalent customer focused employment
• Experience of team working
• Experience of working under pressure and dealing with competing demands
• Experience of communicating with people from different backgrounds
• Previous experience in a healthcare role at Band 2 or equivalent e.g. carer for family member
• Experience of working in a range of healthcare settings

Knowledge:

• Knowledge or understanding of the role which includes care related procedures, clinical observations, limited clinical duties and relevant legislation
• An understanding of the fundamentals of patient care, such as washing, toileting, feeding and communication

Personal Skills:

• Kind and compassionate
• Clear, concise and honest communication
• Behaviour which is aligned to the Trust THRIVE values

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.