Insurance Customer Care Specialist (Mon–Fri, Office) in Wem

Insurance Customer Care Specialist (Mon–Fri, Office) in Wem

Wem Full-Time 18900 - 23100 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver top-notch service to personal and commercial customers, handling renewals and claims.
  • Company: Join NFU Mutual North Shropshire Agency, a people-first organisation.
  • Benefits: Enjoy flexible hours, no weekend work, and full development support.
  • Other info: Minimum 28 hours per week with opportunities for growth.
  • Why this job: Make a real difference in customer experience while working in a supportive environment.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 18900 - 23100 £ per year.

NFU Mutual North Shropshire Agency is seeking an office-based Customer Service Advisor in Wem.

This role focuses on delivering excellent service to personal and commercial customers, including retailers, tradespeople and farmers.

You’ll handle renewals, amendments and claims, and support continuous improvement of customer experience.

The role offers a people-first environment with full development support, no weekend or evening work, and flexible hours with a minimum 28 hours.

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Insurance Customer Care Specialist (Mon–Fri, Office) in Wem employer: Work In Progress HR

At NFU Mutual North Shropshire Agency, we pride ourselves on being an excellent employer by fostering a people-first culture that prioritises employee well-being and development. Our office-based Customer Service Advisors enjoy a supportive environment with flexible working hours, no weekend or evening shifts, and ample opportunities for professional growth, making it an ideal place for those seeking meaningful and rewarding employment in Wem.

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Contact Details:

Work In Progress HR Recruitment Team

We think you need these skills to ace Insurance Customer Care Specialist (Mon–Fri, Office) in Wem

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork