Work For Scotland is seeking an IT Service Desk Analyst to join a team delivering 1st Line ICT Support to around 20,000 customers on the SCOTS platform. You will provide technical advice to project teams and ensure ICT services run smoothly.
The service desk operates between 08:00 – 16:00 Monday to Thursday and 08:00 – 15:30 on a Friday. Role requires rota-based coverage with at least two days in the office per week, based in Edinburgh (Saughton House) with some travel between Scottish
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IT Service Desk Analyst – 1st Line Support (Edinburgh) employer: Work For Scotland
Work For Scotland is an excellent employer, offering a unique opportunity to grow within the Scottish Government Legal Directorate. With a strong focus on professional development, this apprenticeship provides comprehensive training in essential skills like Microsoft Office, all while fostering a collaborative and supportive work culture that values each team member's contributions.
