At a Glance
- Tasks: Assist customers in accessing historical records and provide tech support.
- Company: Join the National Records of Scotland, a key player in preserving history.
- Benefits: Gain valuable experience, flexible hours, and a supportive team environment.
- Other info: Opportunity to work in a dynamic setting with diverse responsibilities.
- Why this job: Be part of a team that connects people with their heritage and history.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27800 - 31200 £ per year.
National Records of Scotland is seeking Customer Services Officers to help and support customers in accessing information, records and historical archives.
You will work onsite in front of house roles, assisting with technology use, retrieving records, scanning, and ensuring records are accessible.
You will also process entries to public registration records and handle telephone and email inquiries, contributing to a flexible team and supporting multiple departments as required.
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Frontline Archives & Records Customer Advisor employer: Work For Scotland
Work For Scotland is an excellent employer, offering a unique opportunity to grow within the Scottish Government Legal Directorate. With a strong focus on professional development, this apprenticeship provides comprehensive training in essential skills like Microsoft Office, all while fostering a collaborative and supportive work culture that values each team member's contributions.
