Wordsmith in Edinburgh is hiring a Support Engineer to provide fast, thoughtful, and technically rigorous help to customers. You’ll own incidents from first response through resolution, reproduce reported behaviour, read logs, and trace issues across the product to explain outcomes clearly.
You’ll collaborate with Engineering to ship fixes, write troubleshooting guides, and contribute to incident reviews, while supporting global customers with follow-the-sun coverage and clear handovers between
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Support Engineer – AI-Powered Product, Global Reach employer: Wordsmith
Wordsmith is an exceptional employer for Product Engineers, offering a dynamic work environment in Edinburgh where innovation thrives. With a strong focus on AI integration, employees enjoy real ownership of their projects and the opportunity to collaborate closely with a talented team, ensuring rapid personal and professional growth. The company's commitment to a high-trust culture and competitive compensation makes it an attractive place for those looking to make a meaningful impact in the legal tech space.
