Wordsmith in Edinburgh is seeking a Support Engineer to provide fast, thoughtful technical help to customers. You’ll own incidents end-to-end, reproduce behaviour from logs, and work across product and engineering to resolve issues.
The role includes exploring logs and code paths, with opportunities to propose fixes and improve the product for in-house legal teams. You’ll join an in-person team based in Edinburgh, supporting customers globally with clear handovers and careful communication.
Support Engineer — AI-Powered Legal Platform employer: Wordsmith
Wordsmith is an exceptional employer for Product Engineers, offering a dynamic work environment in Edinburgh where innovation thrives. With a strong focus on AI integration, employees enjoy real ownership of their projects and the opportunity to collaborate closely with a talented team, ensuring rapid personal and professional growth. The company's commitment to a high-trust culture and competitive compensation makes it an attractive place for those looking to make a meaningful impact in the legal tech space.
