Wordsmith in Edinburgh, UK, is hiring a Customer Success Manager to be the day-to-day champion for our customers. This early-career role focuses on onboarding, answering questions, and ensuring customers gain value quickly from our AI-enabled legal operations platform.
You''ll work directly with customers, run enablement sessions, triage issues, and drive steady product adoption across teams. A warm communicator who can simplify technical concepts will thrive here.
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Customer Success Associate — Onboarding & Adoption employer: Wordsmith
Wordsmith is an exceptional employer for Product Engineers, offering a dynamic work environment in Edinburgh where innovation thrives. With a strong focus on AI integration, employees enjoy real ownership of their projects and the opportunity to collaborate closely with a talented team, ensuring rapid personal and professional growth. The company's commitment to a high-trust culture and competitive compensation makes it an attractive place for those looking to make a meaningful impact in the legal tech space.
