At a Glance
- Tasks: Provide technical support and resolve customer queries for our AI legal platform.
- Company: Join Wordsmith, a forward-thinking company in Edinburgh.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on collaboration and learning.
- Why this job: Be part of an innovative team and make a difference in the legal tech space.
- Qualifications: Technical problem-solving skills and a passion for customer support.
The predicted salary is between 38056 - 46512 £ per year.
Wordsmith is hiring a Support Engineer in Edinburgh to provide fast, thoughtful, technically rigorous help to customers.
You will own technical questions from first response through resolution, reproduce reported behaviour, investigate the root cause, and explain outcomes clearly.
This role involves investigating application behaviour at a technical level, reading logs, and potentially proposing code fixes through our engineering review and release process.
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Technical Support Engineer — AI Legal Platform employer: Wordsmith AI
Wordsmith is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. As a Partner Manager, you'll enjoy competitive compensation and benefits while playing a crucial role in shaping the future of legal technology. With a strong focus on employee growth and a culture that values autonomy and teamwork, Wordsmith empowers you to make a meaningful impact in the industry.
