Legal Ops Engineer

Legal Ops Engineer

Full-Time 50000 - 70000 £ / year (est.) No working from home possible
Wordsmith AI Ltd

At a Glance

  • Tasks: Lead projects to implement legal workflows and automate processes for customers.
  • Company: Dynamic legal tech company based in Edinburgh with a focus on innovation.
  • Benefits: Competitive salary, equity options, and opportunities for professional growth.
  • Other info: Collaborative office environment with high ownership and direct customer engagement.
  • Why this job: Make a real impact by helping legal teams adopt cutting-edge technology.
  • Qualifications: Experience in legal tech or operations, strong communication, and project management skills.

The predicted salary is between 50000 - 70000 £ per year.

Legal Solutions Engineers turn the product into real outcomes for customers. You’ll work with customers after purchase to design, configure, and implement legal workflows inside Wordsmith. This role sits close to the customer, helping them embed the platform into how their legal function actually operates. It’s part implementation, part problem solving, and part advisory. You’ll combine legal understanding with product knowledge to help customers get meaningful value from the platform.

What you’ll do:

  • Lead implementation projects for new customers
  • Design workflows and automation tailored to each organisation
  • Configure the platform to support real legal use cases
  • Work directly with legal teams and Legal Ops leaders to understand how they operate
  • Translate legal processes into structured workflows and AI-enabled automation
  • Advise on best practices for implementing legal technology
  • Support onboarding and early adoption
  • Help customers expand into additional workflows and use cases
  • Partner with Account Management to identify growth opportunities
  • Surface patterns, insights, and recurring requests to Product and Engineering
  • Help shape how the product evolves based on real usage

What we’re looking for:

  • Experience in legal tech, legal operations, or process transformation
  • Strong understanding of how in-house legal teams work
  • Ability to manage customer projects and guide stakeholders through change
  • Comfortable working across legal and technical domains
  • Structured thinker — you can turn messy processes into clear systems
  • Strong communication skills and confidence working directly with customers

Typical backgrounds include:

  • Legal Engineers
  • Legal Operations professionals
  • Lawyers who have moved into legal tech
  • Implementation or solutions consultants in SaaS with a legal background

How we work:

We’re an in-office team in Edinburgh. You should expect to be in the office as your default. This is a high ownership role. You’ll be trusted to run projects, work directly with customers, and drive outcomes without heavy oversight. The problems are often not fully defined. Part of the role is bringing structure and clarity to how legal work gets done.

Why this role matters:

The value of legal technology comes from how it’s implemented. Legal Solutions Engineers ensure customers successfully embed Wordsmith into their workflows and see real impact. This role sits at the centre of that.

What you can expect:

  • Direct impact on customer outcomes and product adoption
  • Close collaboration with Product, Engineering, and GTM teams
  • A chance to shape how legal teams use AI in practice
  • Competitive salary and meaningful equity

Legal Ops Engineer employer: Wordsmith AI Ltd

As a Legal Solutions Engineer at our Edinburgh office, you'll be part of a dynamic team that values innovation and collaboration. We offer a supportive work culture where your contributions directly impact customer success and product evolution, alongside competitive salaries and meaningful equity. With ample opportunities for professional growth and the chance to shape the future of legal technology, we are committed to fostering an environment where you can thrive both personally and professionally.

Wordsmith AI Ltd

Contact Details:

Wordsmith AI Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Legal Ops Engineer

Tip Number 1

Network like a pro! Reach out to folks in the legal tech space, especially those who work with implementation or legal operations. A friendly chat can lead to opportunities you might not find on job boards.

Tip Number 2

Showcase your skills! Create a portfolio that highlights your experience with legal workflows and automation. This will give potential employers a clear view of how you can add value to their team.

Tip Number 3

Prepare for interviews by understanding the company’s product inside out. Be ready to discuss how you would implement their solutions and improve customer outcomes based on your past experiences.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.

We think you need these skills to ace Legal Ops Engineer

Legal Tech Experience
Legal Operations Knowledge
Process Transformation
Project Management
Workflow Design
Automation Configuration
Customer Engagement

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Legal Ops Engineer role. Highlight your experience in legal tech and how it aligns with what we do at StudySmarter. Show us you understand the job by using relevant keywords from the job description!

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in the past. We love structured thinkers who can turn messy processes into clear systems, so don’t hold back on sharing your success stories!

Communicate Clearly:Strong communication skills are key for this role. Make sure your application is well-written and free of jargon. We want to see that you can convey your ideas clearly and confidently, just like you would with our customers.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of the StudySmarter team!

How to prepare for a job interview at Wordsmith AI Ltd

Know Your Legal Tech

Make sure you brush up on your knowledge of legal technology and how in-house legal teams operate. Familiarise yourself with the specific features of Wordsmith and think about how they can be applied to real-world legal workflows. This will show your potential employer that you understand the product and its value.

Showcase Your Project Management Skills

Be prepared to discuss your experience managing customer projects and guiding stakeholders through change. Think of specific examples where you've successfully led a project or implemented a solution. This will demonstrate your ability to take ownership and drive outcomes, which is crucial for this role.

Communicate Clearly and Confidently

Strong communication skills are key in this position. Practice articulating complex legal processes in a clear and structured way. During the interview, make sure to engage with your interviewers, ask questions, and show confidence in your ability to work directly with customers.

Prepare for Problem-Solving Scenarios

Expect to face some hypothetical scenarios during your interview that test your problem-solving abilities. Think about how you would approach messy legal processes and turn them into clear systems. Being able to demonstrate your structured thinking will set you apart from other candidates.