Wordsmith AI Ltd is seeking a Customer Success Manager to own the day-to-day relationship with our customers, ensuring onboarding success and ongoing product adoption. This early-career role involves direct daily interaction with customers, training, and contributing to customer retention and growth.
You will be hands-on, without a quota, focusing on helping customers get value from Wordsmith and communicating customer needs back to the product team.
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Customer Success Associate — AI Legal Tech employer: Wordsmith AI Ltd
At Wordsmith, we are redefining the legal landscape by creating a cutting-edge operating system for in-house legal teams, making us an exceptional employer for those passionate about privacy and compliance. Our vibrant work culture fosters innovation and collaboration, offering employees the chance to take ownership of their projects while working alongside industry leaders in AI and legal tech. With a focus on professional growth and the unique opportunity to shape a brand new product vertical from the ground up, joining our Edinburgh or London office means being part of a pioneering team that is at the forefront of legal AI.
