Word360, a Birmingham-based technology platform, is seeking a client-facing account support professional to own a defined portfolio of NHS and public sector accounts and support the commercial team. You will train clients, manage reporting, onboarding, and maintain data systems to ensure SLAs are met across accounts.
You will regularly present to NHS teams, build internal expertise on Wordskii and Wondaa, and contribute to the growth of Word360 through structured customer success activities and
#J-18808-LjbffrNHS Account & Training Specialist in Birmingham employer: Word360
Word360 is an exceptional employer dedicated to supporting the deaf community through innovative communication solutions. With a strong focus on employee growth, we offer comprehensive training, generous holiday allowances, and a vibrant work culture that celebrates diversity and inclusion. Located in Edgbaston, our hybrid work model allows for flexibility while fostering collaboration and engagement through social events and wellness benefits.