At a Glance
- Tasks: Support NHS accounts, train clients, and manage reporting to ensure success.
- Company: Join Word360, a forward-thinking tech platform based in Birmingham.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Other info: Be part of a team that values innovation and customer success.
- Why this job: Make a difference in the NHS while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for client support.
The predicted salary is between 31500 - 38500 £ per year.
Word360, a Birmingham-based technology platform, is seeking a client-facing account support professional to own a defined portfolio of NHS and public sector accounts and support the commercial team. You will train clients, manage reporting, onboarding, and maintain data systems to ensure SLAs are met across accounts.
You will regularly present to NHS teams, build internal expertise on Wordskii and Wondaa, and contribute to the growth of Word360 through structured customer success activities.
NHS Account & Training Specialist in Birmingham employer: Word360
Word360 is an exceptional employer dedicated to supporting the deaf community through innovative communication solutions. With a strong focus on employee growth, we offer comprehensive training, generous holiday allowances, and a vibrant work culture that celebrates diversity and inclusion. Located in Edgbaston, our hybrid work model allows for flexibility while fostering collaboration and engagement through social events and wellness benefits.
