Word360 in the United Kingdom is seeking a driven Helpdesk Coordinator to deliver an outstanding client experience and act as a brand ambassador for the company. You will respond to calls and emails, manage client and linguist inquiries, maintain records, and work from our office in Birmingham.
A minimum of 2 years in customer service and strong English communication are essential. The role requires attention to detail, teamwork, and the ability to solve problems quickly while meeting KPIs.
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Brand Ambassador Helpdesk Coordinator in Birmingham employer: Word360
Word360 is an exceptional employer dedicated to supporting the deaf community through innovative communication solutions. With a strong focus on employee growth, we offer comprehensive training, generous holiday allowances, and a vibrant work culture that celebrates diversity and inclusion. Located in Edgbaston, our hybrid work model allows for flexibility while fostering collaboration and engagement through social events and wellness benefits.
