At a Glance
- Tasks: Coordinate parts sales and ensure customers get what they need, using tech to log stock.
- Company: Join Steven Eagell Toyota, a leading dealer group with a vibrant culture.
- Benefits: Earn £16,640 in your first year, with potential pay increases and full training.
- Other info: Enjoy a dynamic work environment with opportunities for career growth.
- Why this job: Gain hands-on experience while helping customers and developing valuable skills.
- Qualifications: GCSEs in English and Maths (grade C/4 or above) required.
The predicted salary is between 33696 - 41184 £ per year.
An apprentice Parts Advisor co-ordinates parts sales to ensure that customers are always able to have the parts they require when they need them. You will use the company’s computer system to log stock movements and produce orders, liaising with colleagues and dealing with enquiries from both trade and retail customers.
Wage: £16,640 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices.
Hours: Monday - Friday, 8.30am - 5.30pm. Saturdays may be needed on a rota basis. 40 hours a week.
Duration: 3 years.
What you'll do at work: If you enjoy working with people, like the idea of working hard to meet customer’s needs, enjoy working with computers and communication systems, then this is an exciting opportunity for you. The Apprentice Parts Advisor coordinates all parts sales to ensure that customers and technicians are always able to have the parts they require when they need them. This involves:
- Using the company’s sophisticated computer system to log stock movements and produce orders.
- Liaising with colleagues and customers.
- Developing selling skills to improve parts sales performance and dealing with enquiries from both trade and retail customers.
Where you'll work: Watery Lane, St Johns, Worcester, Worcestershire, WR2 5AR.
Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Communicate with customers to meet their requirements and encourage customer loyalty and repeat business. Serve customers in line with brand standards, legislation, business procedures and the values of the business. Provide a retail service that balances the customers’ needs with additional linked products and services. Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions. Promote seasonal or local offers through in-store or online promotions. Identify situations that may damage business reputation in line with company policy and escalate as required. Maintain good merchandising to meet the needs of the business whilst ensuring safety. Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss. Use technology and applications to support sales and service ensuring that maintenance issues are reported. Support team and colleague development through buddying and/or coaching. Comply with regulations and legislation relevant to their role and business. Contribute to continuous improvement activities which focus on improving sustainability within the business. Handle complaints within remit or elevate as appropriate. Support sales across a range of promotional events throughout the calendar year.
Requirements: GCSE in English & Maths (grade C/4 or above). Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills: Customer care skills, analytical skills, logical initiative, non-judgemental.
Other requirements: Plus points: If you find people interesting; enjoy working with computers and related systems and enjoy a fast-paced, constantly challenging environment, you’ll love this job. Possible negative points: This is a sales and marketing role. It requires focus and an ability to work very well with people from a variety of backgrounds. You will be expected to work Saturdays on a rota basis.
About this employer: Established in Milton Keynes in 2002, we have subsequently grown to be an award-winning company and a leading Toyota dealer group in the UK, with branches in Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Northamptonshire, Staffordshire, Suffolk and the West Midlands. A competent Parts Advisor has many transferable skills. As a fully qualified Parts Advisor, you will have access to further development opportunities within the company.
Apprentice Parts Advisor - Steven Eagell Toyota - Worchester in Worcester employer: Worcestershire County Council
Ragamuffins Nursery is an exceptional employer, offering a nurturing and supportive environment for aspiring childcare professionals. With a strong commitment to employee growth, apprentices will gain invaluable hands-on experience while working towards a nationally recognised qualification in Early Years Education. Located in the picturesque setting of Redditch, our team fosters a collaborative work culture that values creativity and initiative, ensuring that every apprentice feels valued and empowered to make a meaningful impact in children's lives.
Contact Details:
Worcestershire County Council Recruitment Team
