At a Glance
- Tasks: Support hotel operations by managing emails, documents, and essential admin tasks.
- Company: Join the welcoming Stourport Manor Hotel in a dynamic hospitality environment.
- Benefits: Earn £16,640 in your first year with potential for growth and hands-on training.
- Other info: Potential for permanent roles and career growth in a supportive team.
- Why this job: Kickstart your career in hospitality with real-world experience and opportunities for advancement.
- Qualifications: GCSE in Maths (grade 4) and a positive attitude towards problem-solving.
The predicted salary is between 16640 - 16640 £ per year.
As our Business Administrator Apprentice, you will play an important part in supporting the day-to-day operations of our hotel operation. Your responsibilities will include managing incoming emails, maintaining and organising documents, updating our till and procurement systems, and assisting with essential administrative tasks.
Wage: £16,640 for your first year, then could increase depending on your age.
What you'll do at work:
- Managing incoming emails, responding where appropriate, and directing messages to relevant team members.
- Organising, updating, and maintaining digital and physical documents to ensure accurate record-keeping.
- Updating and supporting the maintenance of our till and procurement systems, including inputting data and checking for errors.
- Assisting with general office administration tasks such as filing, scheduling, and updating internal logs.
Where you'll work: 35 Hartlebury Road, Stourport on Severn, DY13 9JA
Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Requirements:
- GCSE in Maths (grade 4).
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Customer care skills.
- Analytical skills.
Other requirements:
- The apprentice will be working in a busy hospitality environment, where priorities can change quickly, so good organisation and adaptability are important.
- Some tasks will require confidentiality and accuracy, particularly when handling documents, data, and internal systems.
- The role involves regular computer-based work, so confidence in using IT systems (or willingness to learn) is essential.
- The apprentice will need to communicate clearly with different members of staff, both front-of-house and management, so good communication skills are key.
- There may be occasions where the apprentice is required to work independently (under guidance) as well as part of a wider team.
- Due to the nature of hospitality, a positive attitude towards problem-solving will help the apprentice succeed.
About this employer: Stourport Manor Hotel is a welcoming and historic hotel set in the Worcestershire countryside, offering quality accommodation, dining, and leisure facilities. We provide a warm and friendly environment for guests, with a strong focus on excellent customer service and creating memorable experiences. We host a wide range of events including weddings, conferences, à la carte dining, buffets, BBQs, and private functions, providing a versatile and dynamic setting for both guests and staff.
Upon successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent full-time administrative position within the business. Potential roles include Hotel Office Administrator, Reservations & Administration Assistant, Operations Support Assistant, or Procurement & Systems Coordinator. As the business continues to grow, there may also be opportunities to develop into roles supporting HR administration, finance support, or operations management. We aim to retain motivated staff and help them build long-term careers within the hospitality sector.
The contact for this apprenticeship is: HEART OF WORCESTERSHIRE COLLEGE, smasonparker@howcollege.ac.uk
The reference code for this apprenticeship is VAC2000030726.
Apply now. Closes in 6 days (Monday 1 June 2026 at 11:59pm).
Hospitality Office Admin Apprentice: Grow in Operations in Wilden employer: Worcestershire County Council
Stourport Manor Hotel is an exceptional employer, offering a supportive and dynamic work environment in the heart of the Worcestershire countryside. As an apprentice, you'll gain hands-on experience while being part of a team that values excellent customer service and personal growth, with opportunities for career advancement within the hospitality sector. The hotel's commitment to employee development ensures that you will not only learn essential skills but also have the chance to progress into permanent roles upon successful completion of your apprenticeship.
Contact Details:
Worcestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Office Admin Apprentice: Grow in Operations in Wilden
✨Tip Number 1
Get to know the company! Research Stourport Manor Hotel and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to hospitality and administration. Think about how your skills can contribute to their operations, and don’t forget to have a few questions ready to ask them too!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity. Don’t miss out on this chance to kickstart your career in hospitality!
We think you need these skills to ace Hospitality Office Admin Apprentice: Grow in Operations in Wilden
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in a Business Administrator Apprentice.
Proofread, Proofread, Proofread!:Before hitting send, give your application a good once-over. Typos and errors can make a bad impression, so take the time to ensure everything is clear and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Worcestershire County Council
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of the Hospitality Office Admin Apprentice role. Familiarise yourself with tasks like managing emails, maintaining documents, and updating systems. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your IT Skills
Since the role involves using various IT packages, be prepared to discuss your experience with tools like MS Office. Bring examples of how you've used these skills in previous roles or projects, and be ready to explain how you can apply them to improve operations at the hotel.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated with team members or resolved issues, as this will show your ability to build positive relationships within the team.
✨Be Ready to Problem-Solve
The hospitality environment can be fast-paced and unpredictable. Prepare to discuss how you've handled challenges in the past. Share specific instances where you used your problem-solving skills to overcome obstacles, as this will highlight your adaptability and proactive approach.
