Business Admin Apprentice

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

What you’ll do at work:

• Setting up and creating client work orders within our system – CPA Resolve parked and blocked supplier, subcontract and inter‑company invoice issues alongside the rest of the team.
• Booking and validation of GRN’s in SAP, as and when required.
• Assist the financial controller with any ad‑hoc admin tasks.
• Complete cost movements as and when required.
• Liaise with suppliers and subcontracts to resolve pricing issues and obtain credit notes where required.
• Send out weekly utilisation reports for vehicles.
• Procure goods and services in accordance with group framework agreements and catalogues, ensuring they are utilised correctly.
• Ensure that all local purchasing agreements are used correctly.
• Identify procurement betterment against group frameworks and advise senior buyer accordingly.
• Coordinate regularly ordered items to ensure that spend is aggregated where possible to ensure best commercial return.
• Ensure compliance and use of processes, procedures and authorisation for all purchases/invoices are managed with the business unit.
• Participate in local and group training, workshops and meetings.

Where you’ll work:

Warndon Depot, Pershore Lane, Worcester, Worcestershire WR4 0AA

Training:

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider: HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED.

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and presents solutions to management. Drafts correspondence, writes reports and is able to review others’ work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice from more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role‑model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best‑practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Formal training is delivered at HWGTA, located at McKenzie Way, Worcester WR4 9GN. You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face‑to‑face and remote. Additional training for functional skills in English and maths will be undertaken if needed. You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.

More training information:

There is also a five‑day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.

Requirements:

GCSE in Maths (grade A‑*–C/ 4‑9). Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills Initiative:

Other requirements: Location is quite remote. Local public transport routes can be reached, but would involve a walk alongside the canal.

About this employer:

Together with our associated companies, Ringway manages and maintains over 43,300km of the UK's highways network. Ringway offers best practice operations, maintenance and whole life asset management services. Our services are flexible; enhanced by access to self‑delivery across multiple specialisms, as well as the best practice we have developed through supporting local and strategic highways authority customers over the past 40 years. Working together with our clients, we deliver with local accountability and local people who take pride in the services they deliver.

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long‑term health condition. This includes non‑visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.