Therapy Services Administration Assistant
Therapy Services Administration Assistant

Therapy Services Administration Assistant

Worcester Part-Time 24000 - 36000 £ / year (est.)
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At a Glance

  • Tasks: Join our admin team to support therapy services with efficient administrative tasks.
  • Company: Be part of Worcestershire Royal Hospital, dedicated to providing top-notch healthcare.
  • Benefits: Enjoy a flexible part-time role with a friendly and supportive team environment.
  • Why this job: Make a real impact on patient care while developing your skills in a dynamic setting.
  • Qualifications: Looking for enthusiastic individuals with strong communication skills and a compassionate approach.
  • Other info: This position does not offer UKVI sponsorship; applicants must have the right to work in the UK.

The predicted salary is between 24000 - 36000 £ per year.

An exciting opportunity has arisen within the Therapy Services Department for an individual who is enthusiastic and self-motivated to join our admin team.

This is a part-time (31 hours per week) position, that will be based at Worcestershire Royal Hospital.

The post holder will play an important role in providing efficient and comprehensive administrative support to the therapy inpatient and outpatient services, ensuring that administration processes meet the needs of all service users and the Trust.

We are looking for an individual with a positive and compassionate approach to supporting patient care and service improvements. You must be approachable, have a flexible approach to work, and be able to form effective working relationships.

We operate across several electronic systems to ensure accurate record-keeping, and you must be able to concentrate in a busy working environment.

We are a friendly, supportive team and aim to support you in working flexibly within the needs of the service to support the number of hours required.

UK Visa and Immigration Sponsorship: Please note that we do not offer UKVI sponsorship for these posts, and so all applicants require a current right to work in the UK., * To provide and maintain an excellent level of customer care at all times.

  • To ensure that all administrative duties are carried out in an accurate, efficient and professional manner at all times.

  • To communicate effectively and sympathetically with all visitors to the department.

  • To input and maintain timely and accurate patient information on Trust information systems.

  • Prioritise, plan and organise daily workload, ensuring that daily tasks and ongoing workload/projects are prioritised and completed within agreed and acceptable timescales with guidance and support from the therapy secretaries., We are committed to recruiting the best people to work with us to achieve our Vision – working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people

  • Best experience of care and best outcomes for our patients

  • Best use of resources

  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD, https://www.worcsacute.nhs.uk/ (Opens in a new tab), ann.harrison21@nhs.net

+441905760724

Therapy Services Administration Assistant employer: Worcestershire Acute Hospitals

At Worcestershire Royal Hospital, we pride ourselves on being an excellent employer that values enthusiasm and self-motivation in our team members. Our supportive work culture fosters collaboration and flexibility, ensuring that you can thrive while providing essential administrative support to our therapy services. With a commitment to employee growth and a focus on delivering the best healthcare for our communities, joining our team means becoming part of a dedicated group that is passionate about making a positive impact on patient care.
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Contact Detail:

Worcestershire Acute Hospitals Recruiting Team

+441905760724

ann.harrison21@nhs.net

StudySmarter Expert Advice 🤫

We think this is how you could land Therapy Services Administration Assistant

✨Tip Number 1

Familiarize yourself with the specific electronic systems used in healthcare administration. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach to the role.

✨Tip Number 2

Highlight your customer care skills in conversations with the team. Since the role emphasizes excellent customer service, sharing examples of how you've provided compassionate support in previous roles can set you apart.

✨Tip Number 3

Show your flexibility and adaptability by discussing past experiences where you successfully managed multiple tasks in a busy environment. This will align well with the team's need for someone who can prioritize effectively.

✨Tip Number 4

Research the Trust's 4ward behaviours and be prepared to discuss how you embody these values. Demonstrating your alignment with their vision will make a strong impression on the hiring team.

We think you need these skills to ace Therapy Services Administration Assistant

Customer Care
Administrative Skills
Effective Communication
Compassionate Approach
Attention to Detail
Time Management
Organizational Skills
Ability to Work in a Busy Environment
Proficiency in Electronic Record-Keeping Systems
Team Collaboration
Flexibility
Problem-Solving Skills
Prioritization Skills
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Therapy Services Administration Assistant position. Understand the key responsibilities and required skills, such as providing excellent customer care and maintaining accurate patient information.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your administrative skills, ability to work in a busy environment, and any experience in healthcare settings.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the organization. Mention your compassionate approach to patient care and how you can contribute to the team’s goals of providing the best services for local people.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail.

How to prepare for a job interview at Worcestershire Acute Hospitals

✨Show Your Enthusiasm

Make sure to express your enthusiasm for the role and the Therapy Services Department. Highlight your motivation to contribute positively to patient care and service improvements, as this aligns with the department's values.

✨Demonstrate Effective Communication Skills

Prepare examples of how you've effectively communicated with colleagues and service users in previous roles. This is crucial since the position requires a compassionate approach to supporting patient care and effective communication with visitors.

✨Highlight Your Organizational Skills

Be ready to discuss how you prioritize and organize your workload. Provide specific examples of how you've managed multiple tasks efficiently in a busy environment, as this is essential for maintaining accurate administrative support.

✨Familiarize Yourself with Electronic Systems

Since the role involves using various electronic systems for record-keeping, it would be beneficial to mention any experience you have with similar systems. If you don't have direct experience, express your willingness and ability to learn quickly.

Therapy Services Administration Assistant
Worcestershire Acute Hospitals Apply now
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