Healthcare Support Worker Apprentice

Healthcare Support Worker Apprentice

Apprenticeship Home office (partial)
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At a Glance

  • Tasks: Provide compassionate care under the guidance of a Registered Nurse and support patient independence.
  • Company: Join Worcestershire Acute Hospitals NHS Trust, a leading healthcare provider with over 7,000 dedicated staff.
  • Benefits: Enjoy fully funded training, career progression opportunities, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing your skills in a caring team culture.
  • Qualifications: No prior experience needed; just a passion for helping others and a commitment to NHS values.
  • Other info: Flexible Monday to Friday shifts with no nights or weekends, plus a set study day each week.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester. Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams. Our values and behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Apprentices will have the opportunity to apply for a permanent Healthcare Assistant role within our Trust on successful completion. We offer opportunities to progress further via the apprenticeship route with:

  • Level 3 Senior Healthcare Support Apprenticeships
  • Nursing Associate Foundation Degree Apprenticeships
  • Registered Nurse Degree Apprenticeship

All further study must be approved by your line manager and is fully funded via the Trust's Apprenticeship Levy.

Key Responsibilities:

  • Deliver high quality, compassionate care under the direction of a Registered Nurse (or other registered care professional dependent on setting) with a focus on promoting patient centred healthcare and promoting independence.
  • Have proficient attitudes and behaviours compatible with NHS Values.
  • Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual.
  • Carry out specific delegated clinical and care tasks and responsibilities to a high standard and competency, under the direction and supervision of a registered nurse.
  • Work with their assessor, supervisor, manager and professional development team to take responsibility for developing own clinical competence, leadership and reflective practice skills within the workplace, while on placements and through attending the apprentice level 2 programme.
  • Provide feedback to assist in the evaluation of the healthcare apprentice programme.
  • Develop by the end of the apprenticeship level 2 programme the ability to work without direct supervision, at times delivering care independently in line with the individual's defined plan of care, within the parameters of practice of the healthcare support worker role.

You will be supported to complete the Healthcare Support Worker Level 2 apprenticeship qualification with Halesowen College. Training will be delivered in the workplace and remotely via Teams with assessor visits to the workplace and support from the Trust's Professional Development Team. Training will take place initially in a block and then via once a week day release, Monday - Friday with shift work required. No nights or weekends. (1 set study day per week)

Healthcare Support Worker Apprentice employer: Worcestershire Acute Hospitals NHS Trust

Worcestershire Acute Hospitals NHS Trust is an exceptional employer, dedicated to providing a supportive and nurturing environment for its staff. With over 7,000 employees, the Trust fosters a culture of compassion and teamwork, ensuring that every Healthcare Support Worker Apprentice receives comprehensive training and opportunities for career advancement, including pathways to permanent roles and further qualifications. Located in the heart of Worcestershire, the Trust not only prioritises patient-centred care but also invests in the professional growth of its workforce, making it an ideal place for those seeking meaningful and rewarding employment in healthcare.
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Contact Detail:

Worcestershire Acute Hospitals NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Healthcare Support Worker Apprentice

✨Tip Number 1

Familiarise yourself with the NHS values and behaviours. Understanding these will help you align your approach during interviews and discussions, showing that you are a good fit for the Trust's culture.

✨Tip Number 2

Gain some experience in a healthcare setting, even if it's voluntary. This will not only enhance your CV but also give you practical insights into the role of a Healthcare Support Worker, making you more confident during the application process.

✨Tip Number 3

Network with current or former apprentices at Worcestershire Acute Hospitals NHS Trust. They can provide valuable insights about the apprenticeship experience and may even offer tips on how to stand out in your application.

✨Tip Number 4

Prepare for potential interview questions by practising responses related to patient care scenarios. Being able to demonstrate your understanding of compassionate care will be crucial in showcasing your suitability for the role.

We think you need these skills to ace Healthcare Support Worker Apprentice

Compassionate Care
Communication Skills
Teamwork
Patient-Centred Approach
Attention to Detail
Time Management
Basic Clinical Skills
Adaptability
Reflective Practice
Ability to Follow Instructions
Empathy
Problem-Solving Skills
Commitment to Professional Development
Understanding of NHS Values

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Healthcare Support Worker Apprentice. Familiarise yourself with the NHS values and how they relate to patient care.

Tailor Your CV: Craft your CV to highlight relevant experience, skills, and qualifications that align with the job description. Emphasise any previous healthcare experience or customer service roles that demonstrate your ability to provide compassionate care.

Write a Compelling Cover Letter: In your cover letter, express your passion for healthcare and your desire to contribute to the NHS. Mention specific examples of how you embody the NHS values and how you can support patient-centred care.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Worcestershire Acute Hospitals NHS Trust

✨Understand the NHS Values

Familiarise yourself with the core values of the NHS, such as compassion, respect, and integrity. Be prepared to discuss how you embody these values in your previous experiences or how you would apply them in your role as a Healthcare Support Worker Apprentice.

✨Showcase Your Caring Nature

As a Healthcare Support Worker, demonstrating a genuine passion for helping others is crucial. Prepare examples from your past where you've provided care or support, whether in a professional or personal context, to illustrate your commitment to patient-centred care.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think about scenarios you might face in a healthcare setting and how you would respond, focusing on maintaining patient dignity and safety.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask thoughtful questions about the apprenticeship programme, team dynamics, or opportunities for progression. This shows your enthusiasm for the role and your desire to learn more about the Trust.

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