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- Tasks: Support healthcare professionals in providing care to children and young people.
- Company: Join Worcestershire Acute Hospitals NHS Trust, a leading healthcare provider with a strong reputation.
- Benefits: Flexible working options and a supportive team environment await you.
- Why this job: Make a real difference in children's lives while gaining valuable experience in healthcare.
- Qualifications: Previous healthcare experience is essential; a caring attitude is a must!
- Other info: This role offers both full-time and part-time opportunities.
The predicted salary is between 19400 - 27400 £ per year.
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BAND: 2
Worcestershire Acute Hospitals NHS Trust
Riverbank Ward Paediatrics – CQC rated as GOOD.
- Please note we do not offer Certificates of Sponsorships for this role ***
Job Summary
Child Healthcare Assistant
BAND: 2
Worcestershire Acute Hospitals NHS Trust
Riverbank Ward Paediatrics – CQC rated as GOOD.
FULL/PART TIME – PERMANENT
- Please note we do not offer Certificates of Sponsorships for this role ***
We are looking for a Band 2 Healthcare Assistant to join our team on the Childrens Ward at Worcester Royal Hospital. You will have hospital experience due to the fast pace and high turnover of patients, working on an in-patients ward or Outpatients department. You will work alongside the wards multi-disciplinary teams of doctors, nurses, child healthcare assistants and other members of the health care team. In addition, you will also be a team player who is organised, reliable, and maintains professionalism and patient confidentiality at all times. As a child healthcare assistant you will undertake a range of clinical and non-clinical tasks and responsibilities in order to support the professionally qualified staff to provide a high-quality service and care.
The ability to work in a patient-facing environment is essential.
For informal enquires or to arrange an informal visit please contact Becky Magan Ward Manager Riverbank 01905 760588
Main duties of the job
To support professionally qualified staff in providing quality care for patients. This is a generic job description, which covers the range of duties that a healthcare assistant (direct patient care) may be required to undertake.
In addition the role will require the post holder to competently and regularly undertake cleaning and housekeeping duties as part of daily workload in line with service needs
The particular duties to be undertaken by the post holder will be determined by the department manager. Objectives, performance and training needs will be regularly reviewed in accordance with the Trusts Performance review guidelines.
If you are offered a position, we will apply for references covering the past three consecutive years of employment and/or training. Applicants should provide a full employment and training history, explaining any gaps or discrepancies. Unexplained periods will be explored during the interview and pre-employment checking process. Please note that any misleading or inaccurate information may result in the withdrawal of a conditional offer.
About Us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewise accreditation – this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
Date posted
25 July 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
C9365-25-0686
Job locations
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Job Description
Job responsibilities
- Clinical
Assist the multi professional team to prepare and support children and young people undergoing treatment and/or investigations maintaining privacy and dignity at all times.
- To comply with all Trust Policies and Procedures to maintain a safe working environment for patients and staff.
- To undertake clinical procedures as defined by Trust protocol and procedures.
- Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment
- To attend to the activities of daily living needs of patients, under the supervision and direction of a qualified nurse, to ensure that patients receive care appropriate to their needs. All care given must be documented in the patient record and countersigned by a trained nurse.
- To report immediately to the Nurse in Charge any observed change in a patients condition or any concern expressed by a patient / carer about nursing or medical treatment to maintain patient safety and improve communication.
- Ensure own actions help to maintain quality.
- To undertake observations this includes temperature, pulse, respirations, blood pressure, oxygen saturation levels and conscious level using the AVPU score. Any variations must be reported immediately to trained staff to maintain patient safety.
- Undertake routine assessment tasks related to the individuals health and wellbeing.
- To obtain non-invasive clinical samples, as directed by a trained nurse, to ensure that the patient receives treatment appropriate to their needs.
- To obtain blood samples as directed by trained nurse and with set criteria within own sphere of competence following recognised and assessed program of training
- Assist in delivering programme of care to meet individuals health and wellbeing needs.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
- To chaperone patients to other clinical departments, following assessment by a trained nurse, to maintain patient safety.
- Communication
To answer telephone calls, bleeps etc. and to take messages informing appropriate persons of the call or bleep received.
To respond to patient / carer requests for non- clinical information to improve communication.
Establish and maintain communication with people on routine and operational matters.
To receive ward/department visitors in a hospitable manner to encourage good working relationships.
To act always in a manner which promotes positive working relationships and maintains the professional image of the Trust.
- Clerical
To carry out reception and clerical duties competently when required to cover ward clerk when off.
Competent computer skills
Competent use of trust clinical systems within clinical governance framework
To assist in the maintenance of a safe and clean clinical environment to reduce the risk of infection.
Cleaning and tidying examination rooms/ clinic areas.
Be responsible for stock check and rotation
To alert those responsible for ordering equipment when stock are required.
Local Ward/Department Variation To Core Job Description
To communicate effectively with children and young people and their families
To rotate between Riverbank and Paediatric Assessment Unit
To be willing to develop new skills in area such as play, communication with children and families.
To be able to competently use all trust IT and clinical systems i.e. PAS, bluespier, intranet within clearly defined information governance framework.
To comply with trust child protection safeguarding procedures and attend mandatory training and updates.
This job description forms the basis of healthcare duties. You should be aware that there might be other specific assigned tasks relevant to a particular area of work.
Job Description
Job responsibilities
- Clinical
Assist the multi professional team to prepare and support children and young people undergoing treatment and/or investigations maintaining privacy and dignity at all times.
- To comply with all Trust Policies and Procedures to maintain a safe working environment for patients and staff.
- To undertake clinical procedures as defined by Trust protocol and procedures.
- Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment
- To attend to the activities of daily living needs of patients, under the supervision and direction of a qualified nurse, to ensure that patients receive care appropriate to their needs. All care given must be documented in the patient record and countersigned by a trained nurse.
- To report immediately to the Nurse in Charge any observed change in a patients condition or any concern expressed by a patient / carer about nursing or medical treatment to maintain patient safety and improve communication.
- Ensure own actions help to maintain quality.
- To undertake observations this includes temperature, pulse, respirations, blood pressure, oxygen saturation levels and conscious level using the AVPU score. Any variations must be reported immediately to trained staff to maintain patient safety.
- Undertake routine assessment tasks related to the individuals health and wellbeing.
- To obtain non-invasive clinical samples, as directed by a trained nurse, to ensure that the patient receives treatment appropriate to their needs.
- To obtain blood samples as directed by trained nurse and with set criteria within own sphere of competence following recognised and assessed program of training
- Assist in delivering programme of care to meet individuals health and wellbeing needs.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
- To chaperone patients to other clinical departments, following assessment by a trained nurse, to maintain patient safety.
- Communication
To answer telephone calls, bleeps etc. and to take messages informing appropriate persons of the call or bleep received.
To respond to patient / carer requests for non- clinical information to improve communication.
Establish and maintain communication with people on routine and operational matters.
To receive ward/department visitors in a hospitable manner to encourage good working relationships.
To act always in a manner which promotes positive working relationships and maintains the professional image of the Trust.
- Clerical
To carry out reception and clerical duties competently when required to cover ward clerk when off.
Competent computer skills
Competent use of trust clinical systems within clinical governance framework
To assist in the maintenance of a safe and clean clinical environment to reduce the risk of infection.
Cleaning and tidying examination rooms/ clinic areas.
Be responsible for stock check and rotation
To alert those responsible for ordering equipment when stock are required.
Local Ward/Department Variation To Core Job Description
To communicate effectively with children and young people and their families
To rotate between Riverbank and Paediatric Assessment Unit
To be willing to develop new skills in area such as play, communication with children and families.
To be able to competently use all trust IT and clinical systems i.e. PAS, bluespier, intranet within clearly defined information governance framework.
To comply with trust child protection safeguarding procedures and attend mandatory training and updates.
This job description forms the basis of healthcare duties. You should be aware that there might be other specific assigned tasks relevant to a particular area of work.
Person Specification
Skills and Knowledge
Essential
- Basic numeracy, good verbal and written communication skills.
- Importance of legible handwriting.
- Ability to maintain high standards of patient care and work with a confidential manner.
- Basic IT Skills including access email and record information on a computer.
Desirable
- Extended IT skills and knowledge of PAS, Bluespier and ICE requesting systems.
- Willingness to undertake venepuncture and cannulation or
- have venepuncture and cannulation competencies.
Experience
Essential
- Previous experience of working as a Health Care Assistant in an acute hospital environment, Outpatient or day case setting.
Desirable
- Experience of working with children within a health care setting.
Qualifications
Essential
- Basic Education.
- Willingness to achieve NVQ.
Desirable
- NVQ 2 / NVQ 3 relevant to healthcare.
- Recognised qualification in English.
- Achieved Care Certificate.
Person Specification
Skills and Knowledge
Essential
- Basic Education.
- Willingness to achieve NVQ.
Desirable
- NVQ 2 / NVQ 3 relevant to healthcare.
- Recognised qualification in English.
- Achieved Care Certificate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer\’s website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer\’s website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
LNKD1_UKTJ
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Other
-
Industries
Hospitals
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HCA Riverbank Paeds (PB ESR) employer: Worcestershire Acute Hospitals NHS Trust
Contact Detail:
Worcestershire Acute Hospitals NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HCA Riverbank Paeds (PB ESR)
✨Tip Number 1
Familiarise yourself with the specific duties of a Healthcare Assistant in paediatrics. Understanding the unique challenges and responsibilities of working with children will help you demonstrate your suitability for the role during any discussions or interviews.
✨Tip Number 2
Reach out to current or former employees at Worcestershire Acute Hospitals NHS Trust, especially those in similar roles. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for potential interview questions by practising responses that highlight your experience in fast-paced environments. Emphasising your ability to handle high turnover and maintain professionalism will set you apart from other candidates.
✨Tip Number 4
Consider arranging an informal visit to the Riverbank Ward. This not only shows your enthusiasm for the position but also gives you a chance to observe the team dynamics and patient interactions, which can be beneficial for your application.
We think you need these skills to ace HCA Riverbank Paeds (PB ESR)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the HCA Riverbank Paeds position. Highlight your relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise any previous healthcare assistant roles, especially in paediatrics or acute settings.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are passionate about working in child healthcare. Mention specific examples of how your skills meet the needs of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Worcestershire Acute Hospitals NHS Trust
✨Show Your Passion for Childcare
Make sure to express your enthusiasm for working with children during the interview. Share any relevant experiences or stories that highlight your commitment to providing quality care and support to young patients.
✨Demonstrate Teamwork Skills
Since the role involves working alongside a multi-disciplinary team, be prepared to discuss examples of how you've successfully collaborated with others in a healthcare setting. Highlight your ability to communicate effectively and support your colleagues.
✨Understand the Trust's Values
Familiarise yourself with Worcestershire Acute Hospitals NHS Trust's values, such as being open and honest, showing respect, and ensuring people feel cared for. Be ready to explain how you embody these values in your work.
✨Prepare for Clinical Scenarios
Anticipate questions related to clinical procedures and patient care. Brush up on basic healthcare knowledge, especially regarding child health, and be ready to discuss how you would handle specific situations or emergencies.
