Academic and Welfare Advisor

Academic and Welfare Advisor

Hallow Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students with academic and welfare advice, ensuring a positive university experience.
  • Company: Join Worcester Students Union, a vibrant community dedicated to student support and engagement.
  • Benefits: Flexible hours, a fun work environment, and opportunities for personal development.
  • Why this job: Make a real impact on students' lives while working in a dynamic and inclusive team.
  • Qualifications: Good listening skills and empathy are essential; experience in advice settings is a plus.
  • Other info: We celebrate diversity and encourage all candidates to apply, regardless of background.

The predicted salary is between 20000 - 30000 £ per year.

Would you like to make a difference to students' experience at University? Are you interested in joining a fast-paced team that prides itself on going the extra mile, supporting its members, having fun, and fostering a fantastic #TeamWorc community?

We are looking to recruit an Academic and Welfare Advisor within our independent Help and Advice Service, to provide advice and guidance to our members, University of Worcester students. We are looking for someone who is a good listener, empathic, and non-judgmental and who has a genuine desire to ensure that every student has the best student experience whilst at University. You will have strong organisation and administration skills with an eye for detail. Experience of both working in an advice setting and of higher education would be very beneficial but is not essential.

You will:

  • Provide advice to students on a range of issues, from guidance on academic procedures and process, supporting students in university meetings, to advising on housing.
  • Help us to grow our partnerships with community organisations to support students with matters such as sexual health and personal safety, while playing a key role in maintaining existing relationships we hold.
  • Have the unique opportunity to support elected Officers in their campaigning around welfare matters, as well as the outreach work of the Union in promoting the range of support that it provides for its members.

This is a fantastic opportunity to work in a fun, dynamic and professional Union, which has seen engagement from the student body grow significantly in recent years. You will be able to make a genuine difference to students at a formative time in their lives, whilst developing your own skills and abilities in a unique environment.

To apply please fill the forms found on our website and send them to the email in the description.

Worcester Students Union recognises the value of difference and is committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, religious belief, age, marital status or disability, or any other individual characteristic or intersectionality of different characteristics.

We want to support a diverse and inclusive work environment as we believe it makes a team more effective and are actively looking for people who share our values. You can see our work as an organisation and commitment to equality, diversity, and inclusion on our website.

We know that diverse candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the job description but we encourage anyone to apply who can demonstrate a variety of skills and experiences relevant to meeting the requirements of this role. If you would like to discuss any reasonable adjustments to the application process that may better facilitate your participation, please contact the email listed on our website for an informal chat. We will make every effort to respond to your request for assistance as soon as possible.

We very much look forward to hearing from you!

Closing date for applications: Thursday 7th August 2025 at Midday (12pm)

Interviews will be held on: Friday 29th August 2025

You will be informed if you have been selected for interview on: Wednesday 13th August 2025

Academic and Welfare Advisor employer: Worcester Students Union

Worcester Students Union is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to making a meaningful impact on students' lives. With a focus on personal development and community engagement, employees have the unique opportunity to grow their skills while contributing to a supportive environment that values diversity and teamwork. Join us in creating a positive student experience in a dynamic setting where your contributions truly matter.
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Contact Detail:

Worcester Students Union Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Academic and Welfare Advisor

✨Tip Number 1

Familiarise yourself with the University of Worcester and its student support services. Understanding their specific needs and challenges will help you demonstrate your commitment to enhancing the student experience during interviews.

✨Tip Number 2

Network with current or former Academic and Welfare Advisors, if possible. They can provide valuable insights into the role and share tips on how to effectively engage with students and community organisations.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've demonstrated empathy and problem-solving skills. This role requires a good listener, so showcasing your ability to handle sensitive situations will set you apart.

✨Tip Number 4

Research the current welfare issues affecting students at universities. Being knowledgeable about these topics will allow you to contribute meaningfully to discussions during the interview process.

We think you need these skills to ace Academic and Welfare Advisor

Empathy
Active Listening
Strong Communication Skills
Organisational Skills
Attention to Detail
Advisory Skills
Problem-Solving Skills
Knowledge of Higher Education Systems
Relationship Building
Community Engagement
Campaigning Skills
Confidentiality and Professionalism
Adaptability
Cultural Competence

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Academic and Welfare Advisor position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting students and your understanding of their needs. Use specific examples from your past experiences to demonstrate your empathy, listening skills, and organisational abilities.

Highlight Relevant Experience: Even if you don't have direct experience in an advice setting, emphasise any transferable skills or relevant experiences. This could include volunteer work, mentoring roles, or any involvement in student support initiatives.

Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Worcester Students Union

✨Show Your Empathy

As an Academic and Welfare Advisor, being a good listener and showing empathy is crucial. Prepare examples from your past experiences where you successfully supported someone in need, demonstrating your ability to connect with students on a personal level.

✨Know the University Procedures

Familiarise yourself with the academic procedures and processes at the University of Worcester. This knowledge will not only help you answer questions confidently but also show your commitment to providing accurate guidance to students.

✨Highlight Your Organisational Skills

Since the role requires strong organisation and administration skills, be ready to discuss how you manage your time and tasks effectively. Share specific examples of how you've handled multiple responsibilities in previous roles.

✨Demonstrate Your Commitment to Diversity

Worcester Students Union values diversity and inclusion. Be prepared to discuss how you can contribute to a diverse work environment and share any relevant experiences that showcase your understanding and support for equality and inclusion.

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