At a Glance
- Tasks: Serve customers with a smile and create a welcoming atmosphere at Worcester Racecourse.
- Company: Join a diverse and inclusive team at ARC, known for its vibrant culture.
- Benefits: Flexible hours, free meals on race days, and tickets to exciting events.
- Other info: Perfect for students looking for casual work with excellent growth opportunities.
- Why this job: Gain valuable experience in hospitality while enjoying a fun and dynamic work environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 9.9 - 12.1 £ per hour.
We currently have an excellent opportunity to join our team at Worcester Racecourse.
RESPONSIBILITIES:
- Serve our customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- To promote a happy and welcoming atmosphere within the venue.
- To work both alone or as part of a team being responsible for ensuring that all our guests' needs are met to the highest possible standard.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries.
- To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
SKILLS AND QUALITIES:
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Interpersonal skills.
- The ability to work with a smile on your face whatever the weather.
- To work with honesty and integrity.
Working as a casual member of our catering team we are offering a casual role which will give you the freedom to pick and choose your hours. Our casual team receive various benefits whilst working for ARC including meals on a race day and tickets to race meetings and other events across the group.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
Casual Bar & Hospitality Team Member in Worcester employer: Worcester Racecourse
At Worcester Racecourse, we pride ourselves on being an excellent employer by fostering a vibrant and inclusive work culture that values diversity and encourages personal growth. Our team members enjoy competitive hourly rates, flexible working hours, and the opportunity to be part of a dynamic culinary environment where their contributions are recognised and appreciated. With a strong commitment to health and safety, as well as employee well-being, we ensure that all staff feel supported and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Bar & Hospitality Team Member in Worcester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Worcester Racecourse and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Bar & Hospitality Team Member in Worcester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Worcester Racecourse that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Worcester Racecourse.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Worcester Racecourse get a sense of who you are beyond your experience!
How to prepare for a job interview at Worcester Racecourse
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Worcester Racecourse and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
