At a Glance
- Tasks: Handle customer calls and emails, process orders, and manage stock control.
- Company: Join a vibrant team at Worcester Produce, focused on excellent customer service.
- Benefits: Competitive hourly rate, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Be the voice of our customers and make a real difference in their experience.
- Qualifications: Strong communication skills, enthusiasm, and a willingness to learn.
The predicted salary is between 12 - 15 £ per hour.
We are looking for an experienced Part Time Sales Administrator to join our team. Working 8.00am to 1pm Monday to Friday with flexibility to work additional hours to cover holidays and sickness plus working 1 in 5 Saturdays on a rota. (For the first 8 weeks of training the working hours will be 6.30am to 12.00pm Monday to Friday as well as every Saturday).
Competitive hourly rate offered depending on experience and skill set.
The Ideal Candidate:
- An excellent telephone manner with good written and verbal communication and interpersonal skills to interact with our customers
- Enthusiasm and being a great team player
- Willingness to learn and progress
- Good IT, listening and problem-solving skills
- An ability to work at a fast pace and sometimes work to deadlines
Working within the Customer Services team, you will be at the centre of Worcester Produce, dealing with calls and emails directly from our customers, placing their orders on the system, answering queries, and resolving problems to make sure we are delivering the best customer service and experience. You will also have an active role in stock control and stock purchasing and processing supplier invoices.
Part Time - Sales Administrator in Pershore employer: Worcester Produce Ltd.
Worcester Produce is an exceptional employer that values its employees by fostering a supportive and collaborative work culture. With flexible working hours and opportunities for growth, you will be at the heart of our customer service team, ensuring a rewarding experience for both customers and staff alike. Join us in Worcester, where your contributions are recognised and your career can flourish in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time - Sales Administrator in Pershore
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Worcester Produce Ltd. and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Worcester Produce Ltd. and let us see your personality shine through!
We think you need these skills to ace Part Time - Sales Administrator in Pershore
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Worcester Produce Ltd..
Get Familiar with Our Brand:Before applying, take some time to learn about Worcester Produce Ltd. and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Worcester Produce Ltd.
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Worcester Produce Ltd..
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Worcester Produce Ltd. will surely appreciate.
