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- Tasks: Answer emergency calls, monitor security systems, and assist campus patrol staff.
- Company: Join Worcester Polytechnic Institute, a leader in innovation and education.
- Benefits: Enjoy flexible hours, health coverage, tuition assistance, and fitness centre access.
- Why this job: Kickstart your law enforcement career while making a positive impact on campus safety.
- Qualifications: High school diploma required; strong communication skills and dependability are essential.
- Other info: WPI values diversity and inclusion, fostering a supportive work environment.
The predicted salary is between 32000 - 40000 £ per year.
The Campus Police dispatcher serves as a non-sworn member of the Campus Police department. Responsibilities include answering emergency and business-related calls, operating radio communications, monitoring security systems, data entry, processing parking permits, assisting with card access systems, and welcoming visitors. Additional duties involve supporting campus patrol staff with public safety services. Entry-level candidates interested in law enforcement careers are encouraged to apply. Compensation ranges from $40,000 to $49,920 annually, based on experience. Benefits include paid time off, holidays, health/dental/vision coverage, retirement matching, insurance, tuition assistance, fitness center access, wellness resources, flexible hours, discounts, and ERG participation.
Responsibilities:
- Operate a multi-line telephone system.
- Handle emergency and routine calls, providing information and resources.
- Document calls and incidents using IMC software.
- Monitor alarms and security systems.
- Coordinate service requests with university partners.
- Provide courteous service at the police service window.
- Relay sensitive information to authorized personnel.
- Assist with parking and traffic enforcement.
- Deliver community safety services and promote positive campus relations.
Requirements:
- High School Diploma or equivalent.
- Successful completion of an oral interview and background check.
- Good moral character and suitability for public safety roles.
- Dependability, excellent communication, and interpersonal skills.
- Ability to multitask and work efficiently under stress.
- Proficiency with campus police software.
- Ability to pass NCIC/LEAPS/CJIS and Clery training.
- Availability to work all hours and in various weather conditions.
- Maintain professionalism under stress.
- Physical ability to perform essential job functions.
- Valid driver's license.
- Completion of dispatch and field training programs.
This position is classified as United States (Non-Exempt) under FLSA. WPI is an Equal Opportunity Employer committed to diversity and inclusion, ensuring a campus free of harassment and discrimination.
Campus Police Dispatcher (Entry Level OK) employer: Worcester Polytechnic Institute
Contact Detail:
Worcester Polytechnic Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Police Dispatcher (Entry Level OK)
✨Tip Number 1
Familiarise yourself with the specific software and systems used in campus police dispatching. Understanding IMC software and other communication tools will give you a significant edge during the interview process.
✨Tip Number 2
Practice your communication skills, especially under pressure. Since you'll be handling emergency calls, being able to convey information clearly and calmly is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Research Worcester Polytechnic Institute's campus safety policies and community engagement initiatives. Showing that you understand their values and how you can contribute will demonstrate your commitment to the role.
✨Tip Number 4
Network with current or former campus police dispatchers if possible. They can provide insights into the day-to-day responsibilities and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Campus Police Dispatcher (Entry Level OK)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Campus Police Dispatcher. Familiarise yourself with the job description and think about how your skills align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your communication skills, ability to multitask, and any previous experience in customer service or emergency response.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in this position and how your background makes you a suitable candidate. Mention your enthusiasm for law enforcement and your commitment to public safety.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Worcester Polytechnic Institute
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Campus Police Dispatcher. Understand the importance of handling emergency calls, operating communication systems, and supporting campus safety. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Communication Skills
As a dispatcher, excellent communication is key. Prepare to discuss examples from your past experiences where you've effectively communicated under pressure. Highlight your ability to relay information clearly and courteously, as this will be crucial in the role.
✨Demonstrate Multitasking Abilities
The job requires handling multiple tasks simultaneously, especially during emergencies. Be ready to share instances where you've successfully managed several responsibilities at once. This will show your potential employer that you can thrive in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making under stress. Practice responding to hypothetical situations related to campus safety and dispatching. This preparation will help you think on your feet during the interview.
