Assistant Director, Accessibility Services
Assistant Director, Accessibility Services

Assistant Director, Accessibility Services

Worcester Full-Time 44000 - 48000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students with disabilities by coordinating accommodations and managing case files.
  • Company: Join Worcester Polytechnic Institute, a leader in promoting accessibility and student success.
  • Benefits: Enjoy four weeks of paid vacation, health coverage, and tuition assistance for you and your dependents.
  • Why this job: Make a real impact on student lives while working in a collaborative and inclusive environment.
  • Qualifications: Bachelor's degree and two years of experience in academic support or student retention required.
  • Other info: Flexible hours during peak times; ideal for those passionate about accessibility and education.

The predicted salary is between 44000 - 48000 Β£ per year.

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Assistant Director, Accessibility Services, Worcester

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Client:

Worcester Polytechnic Institute

Location:

Worcester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

873ccce6bd62

Job Views:

12

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

JOB TITLE

Assistant Director, Accessibility Services

JOB TITLE

Assistant Director, Accessibility Services

LOCATION

Worcester

DEPARTMENT NAME

Office of Accessibility Services

DIVISION NAME

Worcester Polytechnic Institute – WPI

JOB DESCRIPTION SUMMARY

The Assistant Director for the Office of Accessibility Services (OAS) supports students with disabilities by coordinating and providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. This position is responsible for conducting intake appointments, providing ongoing case management, and consulting with faculty and staff to ensure equitable access to the college experience.

The Assistant Director also plays a key role in supporting the daily operations of the Exam Proctoring Center (EPC), facilitating classroom accommodations, and assisting with the distribution and management of assistive technology. Additionally, this position contributes to compliance efforts, assesses current services, and collaborates on new initiatives that promote accessibility and student success.

This is a full-time, twelve-month position (40 hours per week).

JOB DESCRIPTION

Assist with the interactive intake process and support students in accessing accommodations by:

  • Evaluating and interpreting disability documentation to determine reasonable accommodations under federal, state, and local regulations

  • Maintaining accurate case files and confidential student records in the ClockWork electronic database

  • Holding daily drop-in hours to address unscheduled questions and concerns

  • Providing individualized support to students through one-on-one appointments

  • Supporting the temporary accommodation, reduced course load, and priority registration processes

  • Assisting with operations in the Exam Proctoring Center during peak periods, including coordinating final exams and providing proctoring coverage as needed

  • Communicating with campus partners, including faculty, department chairs, and deans, regarding academic accommodations

  • Coordinating referrals to on-campus and community resources to support student success

  • Complete projects that support the retention and success of students by:

  • Assisting with the design and facilitation of campus presentations and training on accessibility, disability inclusion, and Universal Design for Learning (UDL) to promote inclusive best practices

  • Representing the Office of Accessibility Services (OAS) on campus committees and working groups

  • Participating in key campus events, including Open Houses, Accepted Student Days, New Student Orientations, and Commencement

  • Collaborating with campus partners on initiatives that promote equity, student engagement, and academic success

  • Reviewing current trends, legal cases, and best practices within the accessibility field

  • Stay well-informed of best practices in assistive technology by:

  • Managing the purchase and loan process for assistive technology, including maintaining accurate and up-to-date loan agreements

  • Collaborating with campus partners to coordinate captioning requests

  • Obtaining or creating alternate format materials as requested to ensure equal access

  • Scheduling interpreters and live captioning services through approved external vendors as needed

  • Communicating with faculty members regarding course format and accessibility needs

  • Researching emerging assistive technologies and troubleshooting issues as they arise

  • Performs all other duties and responsibilities as assigned or directed by the supervisor.

    Requirements:

  • Bachelor\’s degree in Education, Psychology, Social Work, or General Studies (with a focus on sociology, education, or psychology)

  • Two years of experience in academic support or student retention programs

  • Knowledge of the ADA and Section 504 of the Rehabilitation Act of 1973

  • Experience reviewing and evaluating disability documentation to determine reasonable accommodations

  • Experience working with students with disabilities in a higher education setting is preferred

  • Strong interpersonal and communication skills, with the ability to work both independently and collaboratively in a team, manage time effectively, solve problems efficiently, and thrive in a fast-paced environment

  • Ability to occasionally work off-hours during peak times (final exams, orientations, commencement, etc.)

  • Pay: $55,400 – $61,200 per year
    WPI provides a generous and well-rounded benefits package to support your life both on and off campus. You\’ll receive four weeks of paid vacation, 13 paid holidays, and an extra week off at the end of December. Health coverage includes medical, dental, and vision insurance. After one year, you’re eligible for a 9.5% retirement contribution match. We also offer disability and life insurance, tuition assistance, and full WPI tuition coverage for you and your dependents.

    FLSA STATUS

    United States of America (Exempt)

    WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status,or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making.It is committed to maintaining a campus environment free of harassment and discrimination.

    #J-18808-Ljbffr

    Assistant Director, Accessibility Services employer: Worcester Polytechnic Institute

    Worcester Polytechnic Institute (WPI) is an exceptional employer that prioritises inclusivity and employee well-being, offering a comprehensive benefits package including generous vacation time, health coverage, and retirement contributions. The work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development within a supportive environment dedicated to enhancing accessibility for all students. Located in Worcester, UK, WPI is committed to creating a diverse community where every employee can thrive and contribute meaningfully to student success.
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    Contact Detail:

    Worcester Polytechnic Institute Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Assistant Director, Accessibility Services

    ✨Tip Number 1

    Familiarise yourself with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. Understanding these laws will not only help you in the role but also demonstrate your commitment to accessibility during interviews.

    ✨Tip Number 2

    Network with professionals in the field of accessibility services. Attend relevant workshops or webinars, and connect with individuals on platforms like LinkedIn to gain insights and potentially get referrals for the position.

    ✨Tip Number 3

    Showcase your experience with assistive technology. Be prepared to discuss specific tools you've used or implemented in previous roles, as this is a key aspect of the Assistant Director position.

    ✨Tip Number 4

    Prepare to discuss your approach to collaboration with faculty and staff. Think of examples where you've successfully worked with others to enhance student support and accessibility, as this will be crucial in the role.

    We think you need these skills to ace Assistant Director, Accessibility Services

    Knowledge of the Americans with Disabilities Act (ADA)
    Understanding of Section 504 of the Rehabilitation Act of 1973
    Experience in academic support or student retention programmes
    Ability to evaluate and interpret disability documentation
    Strong interpersonal and communication skills
    Case management skills
    Familiarity with assistive technology
    Project management skills
    Collaboration and teamwork abilities
    Problem-solving skills
    Time management skills
    Experience in conducting training and presentations
    Research skills in emerging assistive technologies
    Ability to work independently and manage multiple tasks

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in accessibility services, academic support, or working with students with disabilities. Use specific examples that demonstrate your understanding of the ADA and Section 504.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting students with disabilities. Mention any relevant projects or initiatives you've been involved in that align with the responsibilities of the Assistant Director role.

    Showcase Your Skills: Emphasise your strong interpersonal and communication skills in your application. Provide examples of how you've successfully collaborated with faculty or managed time effectively in previous roles.

    Highlight Relevant Education: Ensure you mention your educational background, especially if it includes degrees in Education, Psychology, or related fields. This is crucial as the job requires a Bachelor's degree in a relevant area.

    How to prepare for a job interview at Worcester Polytechnic Institute

    ✨Understand the Role and Responsibilities

    Make sure you thoroughly read the job description and understand the key responsibilities of the Assistant Director for Accessibility Services. Be prepared to discuss how your experience aligns with these duties, especially in areas like evaluating disability documentation and providing accommodations.

    ✨Showcase Your Interpersonal Skills

    This role requires strong communication and interpersonal skills. During the interview, share examples of how you've successfully worked with students or colleagues in a collaborative environment, particularly in supporting individuals with disabilities.

    ✨Familiarise Yourself with Relevant Legislation

    Brush up on the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. Be ready to discuss how these laws impact your work and how you would ensure compliance within the university setting.

    ✨Prepare Questions for the Interviewers

    Have thoughtful questions ready to ask your interviewers about the Office of Accessibility Services and their initiatives. This shows your genuine interest in the role and helps you assess if the position is the right fit for you.

    Assistant Director, Accessibility Services
    Worcester Polytechnic Institute
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