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- Tasks: Support customer loyalty initiatives and gain hands-on experience across various departments.
- Company: Join Worcester Bosch, a leader in customer engagement and innovation.
- Benefits: 20 days annual leave, competitive salary, and real-world experience.
- Why this job: Kickstart your career while making a real impact on customer satisfaction.
- Qualifications: Must be an undergraduate seeking a placement year.
- Other info: Flexible start date and opportunities for growth in a dynamic environment.
The predicted salary is between 500 - 1500 £ per month.
Join Our Team as a Customer Loyalty Intern. Looking to kickstart your career in a dynamic, customer-focused environment? Worcester Bosch is offering an exciting opportunity for an enthusiastic intern to join our Customer Loyalty department. This internship provides real-world experience across key areas of our team, supporting both internal operations and customer-facing initiatives that drive engagement and business growth.
What You'll Do:
- Cross-Departmental Experience: Gain valuable hands-on exposure to multiple functions within the Customer Loyalty team, including our consumer credit, admin, and business development areas - developing a strong understanding of how we support installers and improve the customer journey.
- Customer-Facing Initiatives: Support the delivery of engagement programmes such as our members panels and future-facing initiatives like apprentice support. Help bring these projects to life by assisting with planning, coordination, and follow-up activity.
- Internal Projects Tools: Contribute to internal programmes that support the wider business—such as creating online training content, supporting the rollout of new systems and tools, and coordinating internal working groups. You'll take ownership of meeting schedules, track actions, and help ensure projects stay on track.
- Installer Interaction Digital Tools Support: Assist with the day-to-day running of our installer scheme, including showroom tracking, ordering, and induction follow-ups to support a smooth onboarding journey. You'll also help manage installer engagement within our sales lead platforms and digital tools—supporting usage, resolving queries, and encouraging adoption.
- Operational Surge Support: Provide vital support during periods of high demand, helping the team manage seasonal and reactive workloads. This includes assisting with incoming queries via our phone and email systems, particularly within the admin team, to ensure continuity and timely customer support.
- Reporting Outcomes: Support our consumer credit team with compliance reporting and track business development outcomes, support enrolment follow up and new sales and marketing tool rollouts, contributing to data accuracy and helping identify areas for improvement.
- Collaborative Project Work: Work with colleagues from across sales, marketing, and customer service to help deliver impactful projects that enhance installer satisfaction and overall brand performance. Including at internal and external sales events.
Interested? Upload your CV and a Cover Letter today.
Qualifications: Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions.
Right To Work: Please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.
Additional Information:
- Deadline for Applications: 27th February. Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.
- Expected Start Date: 6th July. Please note that this date is advisory and can be flexible within reason.
- Contract Duration: 1 year.
- Working Hours: 39 hours per week – standard working pattern of 08:00-17:00 Monday to Thursday and 08:00-16:00 Friday with a 1-hour lunch break.
Working with us comes with the following benefits: 20 days annual leave per year plus.
Undergraduate Placement Year 2026 - Customer Loyalty Internship Year 2026 in Worcester employer: Worcester Bosch
Contact Detail:
Worcester Bosch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Undergraduate Placement Year 2026 - Customer Loyalty Internship Year 2026 in Worcester
✨Tip Number 1
Network like a pro! Reach out to current or past interns at Worcester Bosch on LinkedIn. Ask them about their experiences and any tips they might have for standing out during the interview process.
✨Tip Number 2
Prepare for the interview by researching the company’s customer loyalty initiatives. Show us that you’re genuinely interested in how they engage with customers and improve their journey—this will definitely impress the hiring team!
✨Tip Number 3
Practice your answers to common interview questions, but don’t sound rehearsed. We want to see your personality shine through! Use examples from your studies or previous experiences that relate to customer service and teamwork.
✨Tip Number 4
After your interview, don’t forget to send a thank-you email! It’s a simple way to show appreciation and keep you fresh in their minds. Plus, it gives you another chance to express your enthusiasm for the role.
We think you need these skills to ace Undergraduate Placement Year 2026 - Customer Loyalty Internship Year 2026 in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Loyalty Internship. Highlight any relevant experience or skills that align with the job description, like customer service or project management. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer loyalty and how your background makes you a great fit for this role. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Team Spirit: This internship is all about collaboration, so be sure to mention any experiences where you've worked in a team. Whether it's group projects at uni or extracurricular activities, let us know how you thrive in a team environment!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply as soon as possible through our website. The sooner we see your application, the better your chances of joining our awesome team!
How to prepare for a job interview at Worcester Bosch
✨Know the Company Inside Out
Before your interview, make sure you research Worcester Bosch thoroughly. Understand their values, products, and recent initiatives in customer loyalty. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Focus
Since this role is all about customer loyalty, be prepared to discuss your understanding of customer engagement. Think of examples from your past experiences where you've successfully interacted with customers or contributed to improving their experience.
✨Prepare for Teamwork Questions
This internship involves cross-departmental collaboration, so expect questions about teamwork. Prepare specific examples that highlight your ability to work well with others, manage projects, and contribute to a team’s success.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, upcoming projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
