Head of PR and Corporate Communications in Worcester

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures. From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting‑edge tech and research, we’re right in the thick of the drive for a better future of home heating. It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, we work with a cause – delivering brilliant customer support and exceptional engineering. As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out. If that sounds like something you’d like to be a part of, we’d love to meet you.

We are recruiting for a Head of PR and Corporate Communications to join our Marketing department. The Head of PR & Corporate Communications is responsible for shaping, protecting and promoting Worcester Bosch. This role leads all external communications, including media relations, corporate messaging, Thought Leadership, issues management and crisis communications, ensuring consistent and compelling storytelling across all channels. The role partners closely with senior leadership to align communications with business strategy, supporting growth objectives and building trust with key stakeholders. The successful candidate will lead the development and execution of a comprehensive PR and corporate communications strategy aligned to business goals. They will also lead, mentor and develop the in‑house PR team and nurture the relationship with our external PR agency.

Responsibilities

• Leading the strategic planning for PR, identifying and delivering initiatives as part of the annual PR plan.
• Managing the overall PR budget, ensuring strong ROI and effectiveness by setting clear objectives and KPIs.
• Working with our PR agency to build and maintain strong media relationships that secure high‑quality, proactive coverage across national, trade and international outlets.
• Preparing key spokespeople for media engagements, with the potential to also be a spokesperson.
• Tracking performance against KPIs.
• Working with the Executive Team and Director of HR to develop and deploy our Corporate Communications plan.
• Collaborating with Internal Communications and People teams to ensure alignment between internal and external messaging.
• Acting as a senior communications advisor to the executive team, supporting with corporate announcements.
• Leading reputation management, including issues and crisis communications planning and response.

Leadership Expectations

This is a leadership role and the incumbent is expected to lead by example, demonstrating strong, visible leadership across the Marketing function and the wider business, setting standards for collaboration, accountability and performance. We are looking for someone who has strong influencing skills, possesses sound judgement and demonstrates high levels of discretion. To be successful you’ll need to be calm and confident under pressure, highly organised with strong attention to detail, proactive, solutions‑focused and resilient.

Personal Attributes

• Credible, calm and confident under pressure.
• Highly organised with strong attention to detail.
• Proactive, solutions‑focused and resilient.
• Strong leadership presence and influencing skills.
• Sound judgement and high levels of discretion.

Qualifications

Education requirements: Degree in Public Relations, Communications, Journalism, Marketing or related discipline. Desirable: CIPR membership.

Essential Experience:

• Significant experience in PR, corporate communications or reputation management.
• Proven track record of delivering high‑impact media coverage and corporate campaigns.
• Strong experience advising senior executives and managing high‑profile issues.
• Excellent written and verbal communication skills.
• Strategic thinker with strong commercial awareness.
• Experience managing agencies and cross‑functional stakeholders.
• Media training.

Desirable Experience:

• Experience in HVAC industry.
• Experience in regulated or high‑profile environments.

Working Hours

39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1‑hour lunch break.

Benefits

Hybrid working options available.

We welcome applications from a range of candidates but please note that to apply for this position you must have the right to live and work in the UK from the start date of employment and for the duration of your employment. Deadline for applications: 31st March. Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible. If you think this is you, please send us your CV and a covering letter explaining why you are a great fit for the role.