Worcester Bosch is seeking a Customer Experience Advanced Apprentice to join the Contact Centre. You will coordinate and maintain training resources, manage knowledgebase materials, and support effective communication across Advisors and the Leadership Team.
The role emphasizes presenting and coordinating training programmes, while acting as a bridge between levels of the organisation. It is a 2-year fixed term contract based in the UK.
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CX Training & Knowledge Specialist Apprentice in Worcester employer: Worcester Bosch
Worcester Bosch is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where collaboration and innovation thrive. With a commitment to community engagement and a range of benefits including enhanced pension contributions, generous annual leave, and health support, employees are empowered to develop their careers while contributing to a meaningful cause in the heating industry. Join us in making a difference and enjoy networking opportunities, training programmes, and a supportive environment that values your contributions.
