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- Tasks: Lead technical projects for Microsoft Teams and collaboration tools, ensuring top-notch service delivery.
- Company: Join a forward-thinking company focused on modern workplace solutions and enterprise collaboration.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant team culture.
- Why this job: Shape the future of workplace technology while making a real impact in a dynamic environment.
- Qualifications: Expertise in Microsoft 365, Intune, and collaboration hardware is essential; experience in technical leadership preferred.
- Other info: This role offers a chance to work with cutting-edge technology in a multi-vendor setting.
The predicted salary is between 48000 - 72000 £ per year.
We’re seeking a highly skilled Microsoft Collaboration Technical Specialist to act as a technical authority for Microsoft Teams, Teams Rooms, Intune, HP Poly collaboration hardware, and the broader Microsoft 365 ecosystem. This is a key position for a confident, proactive expert who can provide end-to-end technical leadership across service design, deployment, security, and support within an enterprise-grade, multi-vendor environment. You’ll lead by example, guiding internal support teams, advising clients on service enhancements, and ensuring compliance with UK government classifications and cybersecurity frameworks. This is a fantastic opportunity to work on enterprise collaboration infrastructure and help shape a secure, modern workplace. Key Responsibilities: * Act as SME and escalation lead for Teams Rooms, Teams Phone, PAWs, and AV/VC infrastructure. * Manage lifecycle and standards for Privileged Access Workstations (PAWs), including secure configuration and FIDO2 policies. * Configure and maintain Microsoft Intune, Autopilot, and Azure AD / Entra ID solutions, ensuring device compliance and endpoint health. * Lead change management processes (CMDB, rollback, approval workflows) and maintain configuration standards. * Oversee firmware rollouts, software upgrades, and infrastructure evaluations. * Deliver post-incident reviews
Technical Services Manager employer: Woop ltd
Contact Detail:
Woop ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft Teams and the broader Microsoft 365 ecosystem. Being well-versed in these tools will not only boost your confidence during discussions but also demonstrate your commitment to staying current in this fast-evolving field.
✨Tip Number 2
Network with professionals already working in technical roles related to Microsoft collaboration tools. Engaging with them on platforms like LinkedIn can provide you with insights into the role and may even lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully managed technical projects or led teams in a multi-vendor environment. Highlighting your hands-on experience will showcase your ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Stay informed about UK government classifications and cybersecurity frameworks relevant to the role. Demonstrating your knowledge in these areas during conversations can set you apart as a candidate who understands the importance of compliance and security in enterprise environments.
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Technical Services Manager. Familiarise yourself with Microsoft Teams, Intune, and the broader Microsoft 365 ecosystem, as well as the specific requirements mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your expertise in Microsoft collaboration tools, technical leadership, and any experience with service design and deployment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enterprise collaboration infrastructure. Mention specific examples of how you've successfully led technical projects or teams, and how you can contribute to shaping a secure, modern workplace.
Highlight Compliance Knowledge: Since the role involves ensuring compliance with UK government classifications and cybersecurity frameworks, be sure to mention any relevant experience or knowledge you have in this area. This will demonstrate your understanding of the importance of security in technical services.
How to prepare for a job interview at Woop ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft Teams, Intune, and other relevant technologies in detail. Highlight specific projects where you acted as a technical authority and how you managed service design and deployment.
✨Demonstrate Leadership Skills
Since this role involves guiding internal support teams, share examples of how you've led teams in the past. Discuss your approach to mentoring and advising clients on service enhancements.
✨Understand Compliance and Security Frameworks
Familiarise yourself with UK government classifications and cybersecurity frameworks. Be ready to explain how you ensure compliance in your previous roles and how you would apply that knowledge in this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in managing lifecycle standards or overseeing firmware rollouts, and be ready to discuss your thought process and solutions.
