Sales Support Coordinator

We're looking for a highly organised Sales Support Coordinator to play a central role in supporting the successful delivery of sales opportunities, bids, tenders, proposals and presentations. Our client is a well-established technology solutions provider working across Sales, Procurement, Project Management and external partners to deliver for its customers. This role sits within the Pre-Sales department, reporting to the Divisional Director, and offers the chance to be at the heart of a fast-moving, collaborative sales function.

The Sales Support Coordinator ensures that all documentation, information and submissions are completed accurately, professionally and within required timescales. Working closely with Sales, Procurement, Project Management and external partners, you'll be highly organised, detail-oriented and capable of managing multiple priorities while coordinating activities across a range of stakeholders.

Key Responsibilities

• Bids & Tender Coordination: Coordinate the preparation and submission of bids, tenders, proposals and RFI responses. Review tender documents and specifications to ensure all submission requirements are identified and addressed, maintain tender trackers and monitor progress against deadlines, coordinate internal contributions from Sales, Procurement, Technical and Delivery teams, and ensure all tender responses are accurate, compliant, professionally formatted and submitted on time. Assist with the production of customer presentations and supporting documentation, and support bid review and approval processes prior to submission.
• Sales & Project Support: Assist the sales team in preparing quotations, proposals and project cost documentation. Liaise with suppliers and distributors to obtain pricing, product information and supporting documentation, support project handovers from Sales to Delivery teams, assist with obtaining information and pricing for project variations and change requests, and coordinate administrative activities that support the successful delivery of sales opportunities and projects.
• Document & Process Management: Maintain bid libraries, templates, case studies and sales collateral. Manage bid and project documentation within SharePoint and other company systems, ensure documents are branded and formatted in line with company standards, maintain manufacturer, supplier and partner contact information, and continually support process improvements within the sales support and bid functions.
• Stakeholder Coordination: Act as a key point of coordination between internal departments and external partners. Build positive working relationships with suppliers, manufacturers, consultants and clients, communicate effectively with stakeholders to gather and track information required for submissions, and support collaboration across Sales, Procurement, Project Management and Delivery teams.
• Reporting & Administration: Maintain accurate records of bids, opportunities and submissions. Update pipeline and tender tracking systems with the latest information, produce reports and updates as required by management, and ensure all bid-related records and documentation remain organised, current and easily accessible.

What We Are Looking For

• Experience: Previous experience in a sales support, bid coordination, administration or project support role.
• Skills: Excellent organisational and time-management skills, with strong attention to detail and a commitment to accuracy. Excellent written and verbal communication skills, with the ability to manage multiple priorities and deadlines.
• Systems: Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook, along with experience using SharePoint and document management systems.
• Approach: Strong interpersonal and stakeholder management skills, with a professional, proactive and adaptable approach to work, and the ability to work independently and as part of a team.
• Desirable: Experience within the Audio Visual (AV), Technology, IT or Workplace Solutions sector, experience supporting tender or bid submissions, knowledge of public sector tender processes, and familiarity with project coordination practices.

Core Competencies

• Organisation & Planning
• Attention to Detail
• Communication & Stakeholder Management
• Problem Solving & Continuous Improvement

What's on Offer

• Private Health Care
• The opportunity to work at the heart of a fast-paced, collaborative sales and bid function
• Exposure to a wide range of technology and workplace solutions projects
• A supportive, team-oriented working environment

If you are a highly organised sales support or bid coordination professional looking for your next challenge, we'd love to hear from you. Apply today with your CV.