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For Companies At a Glance
- Tasks: Lead visitor experiences and showcase cutting-edge technology in a dynamic environment.
- Company: Join a forward-thinking company focused on innovation and customer engagement.
- Benefits: Enjoy a vibrant workplace with opportunities for creativity and collaboration.
- Why this job: Make a real impact by shaping customer connections and driving brand engagement.
- Qualifications: Experience in sales, marketing, or events; strong communication and organisational skills required.
- Other info: Perfect for confident individuals who love technology and engaging with people.
The predicted salary is between 36000 - 60000 £ per year.
Create exceptional experiences. Be the face of innovation. Inspire every visitor. This is a unique opportunity for someone with a background in sales, marketing, events, or client engagement to take ownership of a high-profile, customer-facing space. The successful candidate will be responsible for delivering exceptional visitor experiences, showcasing cutting-edge technology, and helping drive brand engagement and commercial success.
The Opportunity:
- Customer Experience Ownership: From initial welcome through to follow-up, the Experience Centre Manager will ensure every visitor journey is seamless, engaging, and memorable.
- Tech Showcases & Live Demos: Responsible for setting up and delivering impactful demonstrations of the latest technologies from key vendor partners.
- Profile Building & Footfall Growth: The successful candidate will play a key role in increasing awareness, usage, and visibility of the Experience Centre through events, campaigns, and targeted engagement strategies.
- Strategic Collaboration: Working cross-functionally with sales, marketing, and product teams to maximise the centre's impact as a lead generation and brand engagement tool.
- Event Management: Supporting and hosting workshops, product launches, partner days, and industry briefings.
- Performance Reporting: Monitoring engagement, capturing feedback, and reporting on return on investment to continuously refine and improve the experience.
Who we are looking for:
This role would suit someone confident, articulate, and naturally client-facing – someone who can bring a room to life and tell a compelling story. The ideal candidate will bring:
- Experience in a customer-facing or event-focused role – ideally from a sales, marketing, or technology background.
- A confident and warm communication style, comfortable interacting with senior stakeholders and technical teams alike.
- A commercially-aware mindset with a strong understanding of how to support sales and engagement through experience-led interactions.
- Strong organisational skills with the ability to manage multiple priorities and keep the centre running smoothly.
- A genuine interest in technology – no need to be technical, but the ability to talk about innovation in a relatable way is key.
Why Apply?
This is a fantastic chance to take ownership of a flagship space and play a key role in shaping how customers connect with the brand. For someone full of ideas, energy, and people skills, it’s a brilliant platform to make a real impact. Get in touch to find out more or hit the apply button now.
Experience Centre Manager employer: Woop ltd
Contact Detail:
Woop ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Centre Manager
✨Tip Number 1
Familiarise yourself with the latest technologies and trends in customer experience. Being able to discuss these topics confidently during your interactions will showcase your genuine interest and help you connect with both visitors and stakeholders.
✨Tip Number 2
Network with professionals in sales, marketing, and event management. Attend industry events or webinars to build relationships and gain insights that can enhance your understanding of the role and its requirements.
✨Tip Number 3
Prepare to demonstrate your organisational skills by thinking of ways to improve visitor experiences. Consider how you would manage multiple events or priorities simultaneously, and be ready to share your ideas during discussions.
✨Tip Number 4
Showcase your storytelling abilities by preparing anecdotes from your past experiences that highlight your client engagement skills. This will help you illustrate your capability to inspire and connect with visitors effectively.
We think you need these skills to ace Experience Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, sales, marketing, or event management. Use specific examples that demonstrate your ability to create exceptional experiences and engage with clients.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and customer engagement. Share a story that illustrates your ability to inspire visitors and create memorable experiences, aligning it with the responsibilities of the Experience Centre Manager role.
Showcase Your Communication Skills: Since the role requires a confident and warm communication style, ensure your application reflects this. Use clear and engaging language, and consider including examples of how you've successfully interacted with senior stakeholders or led events.
Highlight Organisational Abilities: Demonstrate your strong organisational skills by mentioning specific instances where you managed multiple priorities effectively. This could include coordinating events or managing projects that required attention to detail and strategic planning.
How to prepare for a job interview at Woop ltd
✨Showcase Your Customer Experience Skills
Highlight your previous experience in customer-facing roles. Be ready to share specific examples of how you've created memorable experiences for clients, as this role is all about ensuring a seamless visitor journey.
✨Demonstrate Your Passion for Technology
While you don't need to be a tech expert, showing a genuine interest in technology is crucial. Prepare to discuss recent innovations and how they can enhance customer engagement, making sure to relate them back to the role.
✨Prepare for Event Management Questions
Since event management is a key part of the role, be prepared to talk about your experience in organising events. Share your approach to managing multiple priorities and how you ensure everything runs smoothly.
✨Engage with Storytelling
As the face of innovation, your ability to tell a compelling story is vital. Practice articulating your ideas clearly and engagingly, so you can bring the room to life during your interview.
